Consumer Attitudes & Behavior

Cambridge, Mass. -- Dollar General is the overall basket price leader delivering a substantial savings to value shoppers, according to Kantar Retail’s second annual opening price point (OPP) survey. Walgreens, for the second year, had the most expensive total basket, driven by sharply higher edible and non-edible grocery baskets  

Chelmsford, Mass. -- The Kronos Retail Labor Index (RLI) rose to 4.5% in September, the highest reading in four years. (The Index is defined as the ratio of hires to applications within a given month, expressed as a percentage. A level of 3.0% means that for every 100 applications received, three hires occurred.)

NEW YORK — Apparel retailers and department stores reported monthly revenue results for September that were mixed, as Gap Inc. and Limited Brands posted gains that beat Wall Street estimates, while Macy's and Kohl’s missed expectations.

However, many analysts said spending was fairly strong for the month.

Brisbane, Calif. -- Fashion retailer Bebe reported Wednesday that total sales for the first quarter fell 9.4% to $105.1 million. Same-store sales dropped 8.7%, missing expectations of a more moderate 6.8% decline.

The 250-store chain has officially launched a search for a new CEO, announcing on Wednesday it has retained Russell Reynolds Associates to lead the effort. Former CEO Gregory Scott resigned the post in January 2009, and founder Manny Mashouf has been serving in an interim capacity since that time.

Whiting, Ind. -- A survey of 2,339 shoppers by CouponCabin.com found that 34% are at least somewhat likely to purchase items on layaway this holiday season.
 
The survey, conducted by Harris Interactive, also found that 9% are very likely to use layaway; 29% said maybe.

When asked what they believe are the benefits to using a layaway program for holiday shopping, U.S. adults said the following:

Layaway program have become all the rage the past few years as retailers seeks to offer shoppers every conceivable convenience to capture every available sales dollar.

Los Angeles -- Survey results released Tuesday by online shopping site PriceGrabber found that 88% of shoppers plan to research their holiday gift purchases in advance to find the best deals.

Of those, 38% plan to spend three to six hours researching holiday gift purchases, 29% plan to spend up to two hours, 19% said they plan to spend over 10 hours and 14% indicated between seven and 10 hours.

CINCINNATI — Procter & Gamble has introduced its Pantene Expert Collection, which addresses the needs of both aging hair and extreme hair damage.

The Expert Collection brings two new premium hair care lines to Pantene: AgeDefy and Advanced+ Keratin Repair. The products utilize Pantene’s most advanced technologies and promise to help women experience healthy-looking hair with luster, bounce and damage repair.