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Consumer Attitudes & Behavior

  • Poll: Amazon leads reputation rankings

    New York -- In a survey released Tuesday, Amazon.com topped America’s list of companies with great reputations, joined by Apple and Google in the top five.

    The 2013 Harris Poll Reputation Quotient, which polls the general public about the reputations of the 60 most visible U.S. companies, put Amazon in the top spot for the first time, although it consistently has earned high rankings. Amazon edged out Apple, which ranked first last year and second in 2013.

    Walt Disney Co., Google, and Johnson & Johnson completed the top five.

  • First Data: Consumer card spending growth robust in January

    Atlanta -- A report released Tuesday by First Data Corp. found that dollar volume growth rebounded in January, improving to 6.2% versus 4% in December despite the payroll tax increase.

    The First Data SpendTrend report, which tracks same-store consumer spending by credit, signature debit, PIN debit, EBT, closed-loop prepaid cards and checks at U.S. merchant locations, found that improved retail spending was a large contributor to the January growth.   

  • Study: Shoppers turn to dollar stores as payroll tax rises

    CHICAGO — Though a 2% increase in payroll tax may seem insignificant for middle- and upper-income families, it can cause a major change in shopping behavior for lower-income families, a new study has found.

  • Brainteaser game wins Game of the Year

    OTTAWA, Ontario — PlaSmart Inc., the Ottawa-based global toy distributor, announced that its brainteaser game PerplexusTM Epic was named the 2013 Game of the Year last night by the Toy Industry Association.

    The Toy of The Year (TOTY) award is the latest accolade earned by PerplexusTM Epic, which also received the PTPA (Parent Tested Parent Approved) Media Seal of Approval, among others.

  • ShopperTrak: January 2013

    Total U.S. Shopper Traffic in Retail Stores and Malls for January 2013

    Retailers pushed to extend the high level of holiday shopping and foot traffic by promoting post-holiday specials and markdowns on seasonal merchandise in January. However, as expected, shopper traffic continued to drop off significantly after the end of the holiday season. 

  • Study: Online shopping leveling out

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  • Consumers in love with last-minute V-Day shopping

    CHICAGO — Most Valentine's Day celebrants plan to shop a week or less before the holiday, and many wait until Feb. 13 or 14 to make their final purchases, according to research by the NPD Group, a leading global information company.

  • Report: Smartphones dominated Christmas e-commerce traffic

    Philadelphia -- A post-holiday e-commerce report released Friday by technology company Monetate said that, on Christmas Day 2012, 16% of all e-commerce traffic came from smartphones and 15.6% came from tablets, a marked upswing from a year earlier when just 6.4% came from smartphones and 8% from tablets.

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