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Consumer Attitudes & Behavior

  • H&M proves to be a fashionable destination

    BOULDER, Col. — H&M is the fashion retailer that consumers reported visiting for the first time most often, followed by Kohl’s, Macy’s, Abercrombie & Fitch and Forever 21.

    That’s according to a survey of 4,000 consumers by Market Force Information, a global customer intelligence solutions company, which found that 39% had tried a new retailer in the past three months, an increase from 32% in 2011 and 14% in 2010.  

  • Study: H&M luring the most new customers to its stores

    Boulder, Col. -- More consumers are trying new fashion retailers this year compared to last year – and most are buying when they do. H&M is the retailer that consumers reported visiting for the first time most often, followed by Kohl’s, Macy’s, Abercrombie & Fitch and Forever 21.

  • Survey: Apps offer too much for too little

    NEW YORK — More than half of consumers believe that apps are not expensive, according to a new survey by consulting firm Simon-Kucher & Partners. 

    “It takes a long time to upgrade free users to the paid product and app makers need to strike a better balance between free and paid offerings. It needs more time and management attention to get right.”

  • Survey: Subway, Google and Target tops in ‘social currency’

    New York -- Subway, Google, and Target, took the top three spots in “Social Currency Impact Study 2013” from global consulting firm Vivaldi Partners.

  • NRF supports bill to encourage foreign travel

    WASHINGTON — The National Retail Federation has released the following statement from NRF President and CEO Matthew Shay in support of the Jobs Originated Through Launching Travel (JOLT) Act:

    “With the average international tourist spending well over $4,000 shopping in our stores, staying at our hotels, and eating at our restaurants, efforts aimed at encouraging more foreign travel is a simple way to spur economic growth and job creation. This is especially true in the retail industry.

  • Importers split on spring sales growth

    NEW YORK — According to Capital Business Credit's quarterly Global Retail Manufacturers and Importers Survey, 50% of importers of retail goods are experiencing an increase in orders this spring as compared to last year, while 50% are experiencing a decrease or no change from the previous year. Of those surveyed who are having a stronger spring, the majority are experiencing growth between three and 10%.

  • Survey: Importers split as to spring sales growth

    New York -- Importers and manufacturers who sell to America's major retailers are split as to whether they believe they will see growth and / or reductions in sales for the spring season, according to Capital Business Credit, a non-bank lender that services the retail sector.

  • "Made in America?" Not Any Time Soon

    Allow me to be the group historian for a minute. Does anyone remember, in 1984, the "Crafted with Pride in the U.S.A." advertising campaign, spearheaded by the late Roger Milliken, and funded by a consortium of fiber, chemical and textile companies? This was supposed to have instilled enough patriotism in the consumer to buy goods made in America at a furious enough rate to keep manufacturing here on our soil.

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