Consumer Attitudes & Behavior

Armond, N.Y. -- First quarter online shopping in 2013 grew more than 20% over the same period last year, and more than five times in-store sales growth, helping drive up department store and home goods purchases, according to the IBM Online Retail Index.  
 
The IBM Index comes on the heels of the U.S. Department of Commerce’s Census Bureau report which announced in-store sales for the January through March 2013 period were up 3.7%.

The IBM Online Retail Index also found:

HERSHEY, Pa. — The Hershey reported a net sales increase of nearly 6%, driven by core brand volume. Consolidated net sales were $1.8 billion for the first quarter ended March 31, compared with $1.7 billion for the same period last year. 

Reported net income for the first quarter of 2013 was $242 million compared with $199 million for the same period last year.

New York -- The CEO of Best Buy, Hubert Joly, earned compensation worth $19.6 million in his five months on the job in 2012, the Associated Press reported.  

Joly, a turnaround expert, took the reins of the chain in September. Former CEO Brian Dunn left in April when a board investigation found that Dunn violated company policy by having a "close personal relationship" with a female staffer. Board member Mike Mikan, one of Best Buy’s board members, served as temporary CEO before Joly was hired.

Whiting, Ind. -- Survey results released Wednesday by CouponCabin.com found that one in five smartphone owners have visited a store after receiving notification that specials, coupons or deals were available nearby.

The survey – conducted by Harris Interactive – also found that 70% of smartphone owners would be at least somewhat influenced to make an unplanned purchase at a store after receiving this type of alert.

Dallas -- Survey results released Monday by Alliance Data Retail Services found that many mothers are tapping into their mobile phones’ capabilities to help with their hectic lives, whether via text, tag or talk.

PAWTUCKET, R.I. — Strength in the games category enabled Hasbro to increase first quarter revenues by 2% to $664 million compared to $649 million for the same period last year. 

First quarter revenues were negatively affected by $3 million due to the impact of foreign exchange and one less week in the reporting period. The first quarter 2013 was a 13-week period compared to the first quarter 2012, which was a 14-week period.

CORTE MADERA, Calif. — Restoration Hardware Holdings Inc. reported Friday a loss of $28.4 million for the quarter ended Feb. 2, compared with a profit of $24 million in the year-ago period. Results, impacted by costs associated with the company’s November 2012 IPO, edged analysts’ expectations.

Revenue surged 30% to $398.1 million from $305.2 million last year, beating Wall Street’s forecast of $390.5 million. Same-store sales advanced a hefty 26%.

Oak Brook, Ill. -- McDonald's Corp. reported Friday that net income for the quarter ended March 31 rose about 1% to $1.27 billion, from $1.26 billion last year. Total revenue also rose 1%, to $6.6 billion from $6.5 billion.

Same-store sales dipped, however, impacted said McDonald’s by a tightened eating-out environment during the quarter.

At home, same-store sales dipped 1.2%.