Consumer Attitudes & Behavior

New York City -- Barnes & Noble said Thursday it has earned the top rating of 100% for the fourth year in a row in the 2012 Corporate Equality Index, an annual survey administered by the Human Rights Campaign Foundation.

Barnes & Noble joins the ranks of 190 other major U.S. businesses, which received top marks for their treatment of lesbian, gay, bisexual, and transgender employees and consumers.

New York City -- By all reports, the ICSC New York deal-making conference, held Dec. 5 and 6 in New York City, delivered what the retail and shopping center industries were waiting for: A sense of forward progress.

Chain Store Age heard mostly positive comments from the show, such as “I haven’t seen this much deal action since 2006,” from one happy retail broker in the aisles of the New York Hilton meeting space. Mall developers unveiled redevelopment plans, and social media innovations and rollouts were the theme of the conference.

Chicago -- With the holiday season in full swing, Mintel, a leading global supplier of consumer, product and media intelligence, has looked into its market intelligence to find out just what U.S. consumers do to make their holidays special.

Here are 10 interesting insights:
 
• Some 13% of U.S. consumers think a cell phone is a good gift for children aged 6-11, up from just 4% earlier this year.

Chicago -- A report release Wednesday by ShopperTrak said that sales increased just 0.2% year-over-year for the week ending in Dec. 3, representing a 22.5% decline from the prior week, which held the largest Black Friday in history — both in terms of sales and traffic. 

According to ShopperTrak, this sharp decline in retail sales is typical of the week following Thanksgiving. Although shoppers have an initial burst of activity spurred on by Black Friday sales promotions, they often stay home during the following week. 

MOORESVILLE, N.C. — During Lowe's annual conference Tuesday, SVP marketing and advertising Tom Lamb defined the company's target customer by first breaking down home improvement consumers into four distinct groups.

Lowe's target, he said, is on the two largest spending groups, together called "creators."

New York City -- The Conference Board Employment Trends Index increased in November to 103.7, up from the revised figure of 102.42 in October. The November figure is up 6.4% from the same month a year ago.

Chicago -- Retail rents fell 1.6% year over year, and inched down 0.5% since the last quarter to the current national average of $14.65, according to Jones Lang LaSalle’s North America Year-end Retail Outlook. National retail vacancy levels posted a 0.1% quarter-over-quarter drop from 7.1% to 7.0%, with open-air centers at the high end with 10.9% vacancy, and general retail at the low end with 4.7%  vacancy.

New York City --  Mintel, a leading global supplier of consumer, product and media intelligence, has identified five trends that will shape how restaurant operators appeal to their customers in 2012.

RESTON, Va. — Online retail spending has seen a big jump this holiday season to date, according to a new report from ComScore.

According to the research firm, retail e-commerce spending for the first 32 days of the November-December 2011 holiday season saw a 15% spike to $18.7 billion, compared with the corresponding days last year. The overall spending was driven by billion-dollar spending days, including Cyber Monday, Nov. 28 ($1.25 billion), followed by Nov. 29 ($1.12 billion) and Nov. 30 ($1.03 billion).

As retailers assess what worked and what didn’t in terms of Black Friday promotions and Thanksgiving weekend sales, overall there are a few things that stand out.