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Consumer Attitudes & Behavior

  • Survey: Consumers prefer customized in-store experiences over online

    New York -- Checkout remains the number one in-store pain point for 73% of U.S. consumers, according to a survey by Synqera, a global technology startup that uses big data to bring personalized digital experiences to the physical retail store.    

    The survey found that more than two-thirds of Americans prefer to shop in traditional, brick and mortar stores than online commerce sites, and that shoppers gravitate towards retail locations that offer customized shopping experiences but that

  • ShopperTrak: April 2013

    Total U.S. Shopper Traffic in Retail Stores and Malls for April 2013

    An expected post-Easter decline in shopper activity was compounded by unseasonably cold weather last month. Retail foot traffic decreased 10.1 percent in April compared to March 2013, deviating from previous positive month-over-month retail traffic trends. Foot traffic for April 2013 decreased 0.4 percent compared to the same month in 2012. 

  • Brand Value: Some Lose Their luster

    One hundred and forty one billion dollars. That's the estimated brand value of Walmart, according to Interbrand's "Best Global Brands" report. The annual study ranks the 50 most valuable U.S. retail brands, along with the top store brands in countries around the world.

  • Walmart Canada survey: mom worth $160,000/yr

    MISSISSAUGA, Ontario — According to a survey conducted by Leger Marketing on behalf of Walmart Canada, Canadians would pay their mom an average annual salary of $161,287 per year.

  • Nielsen: U.S. consumers spending looking up

    New York -- North American consumers opened their wallets in the first quarter of 2013 and exhibited a desire to spend again, although they remain cautious, according to the Nielsen Global Survey of Consumer Confidence and Spending Intentions. Forty-two percent said they plan to spend on discretionary items this year, a six-point rise from fourth quarter 2012, and up from the average of 33% over the past three years.

  • Accenture: Retailers are scaling back global expansion

    NEW YORK — The world’s largest retailers have been scaling back their global expansion activities, particularly in Asia, and turning their attention inward by integrating operations and strengthening their store, Internet and mobile sales channels, according to a new report by Accenture. 

  • NRF: Retailers stepped up hiring in April

    Washington, D.C. -- The retail industry, the nation’s largest private sector employer, added 29,000 jobs in April, indicating that retailers are seeing signs of an improving economy, and as a result, added to their payrolls heading into the summer, according to the National Retail Federation.

    Still, the NRF sounded a cautious note.

  • Consumer spending stays flat

    Washington, D.C. -- U.S. consumer spending averaged $86 a day in April 2013, according to new figures from Gallup. This number is essentially flat compared to $89 in March and $83 in February.
        
    According to Gallup analysis, the lack of change in consumer spending in recent months may reflect the recent increase in payroll tax, as well as the early Easter holiday. Consumer spending remains well above levels recorded during the economic recession of 2008-2011.

     

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