Consumer Attitudes & Behavior

By Rick Parker, [email protected]

“Is there a better job out there?”

This is a question that hourly employees within retail industry are asking themselves more frequently, often leading them to say “I quit,” to their current employer.

Consider trends from the government’s latest Job Openings and Labor Turnover survey (JOLTs):

Target may be investing in expanding its offering of fresh food under its PFresh remodeling initiative, but it has a long way to go before it is considered a top grocery destination, at least according to a survey from Market Force Information.

Walmart and the Walton Family Charitable Support Foundation have teamed up to donate $1 million to fund the renovation and expansion of the current Sam M. Walton College of Business display, honoring Walmart’s founder, Sam Walton. Each organization donated $500,000 to update the display in the Business Administration Building on the University of Arkansas campus. 

Washington, D.C. -- With more than 60 million Americans forecast to own a tablet computer by the end of this year, retailers say tablets are driving an increasingly larger share of their web revenue. According to the 2012 Shop.org/Forrester Research Inc.’s State of Retailing Online survey, 49% of retailers say their average order value via a tablet is now higher than traditional web sales. Nearly three in 10 (28%) retailers say they are seeing about the same average order value from tablets as their website.

Boulder, Colo. — Giant-Landover and ShopRite are shoppers' two favorite supermarkets, according to results of a survey released Tuesday.

Toronto — That trip to the local restaurant is off the menu for consumers today, as are furnishings and electronics, Empathica reported on Thursday, citing its latest Consumer Insights Panel survey of more than 6,500 U.S. consumers. One-out-of-3 shoppers surveyed reported that the economy is still very much top of mind for them. But "need" items — gas, pharmacy and grocery — are not seeing declines in purchase intent compared to findings from this time the previous year, the report noted.

GRAPEVINE, Texas — Decreased demand for new video game hardware and software contributed to GameStop's 12.2% sales decline in global sales during the first quarter of 2012. Total global sales for the first quarter of 2012 were $2 billion compared with $2.28 billion in the prior year quarter, a decrease of 12.2%. As announced last week, consolidated comparable-store sales decreased 12.5% compared to the prior year quarter.

Lake Success, N.Y. -- Excess Space Retail Services said it is celebrating its 20-year anniversary this year. The real estate consulting and advisory firm, which specializes in surplus real estate disposition and lease restructuring for retailers, was founded by president and CEO Michael Wiener in May 1992 and currently has offices in Lake Success, N.Y., and Huntington Beach, Calif.

Highlights of its 20 years in the industry include more than 16,000 retail stores successfully disposed and more than 7,000 retail leases effectively restructured.

Pleasanton, Calif. -- Ross Stores reported Thursday that net income for the first quarter surged 21% to $208.6 million, from $173 million in the same period last year.

Sales increased 14% to $2.4 billion, and same-store sales rose 9%.

“We believe that favorable weather across many of our markets also contributed to our above-plan performance," said Michael Balmuth, CEO, about the results.

Charlotte, N.C. -- Women’s apparel retailer Cato Corp. said Thursday that first-quarter profit rose 4% to $31.7 million, from $30.5 million last year, prompting the company to raise its full-year profit forecast.

Sales inched up 1% to $275.3 million, but same-store sales dipped 2% among its Cato, Cato Fashions, Cato Plus, It's Fashion, It's Fashion Metro and Versona Accessories banners.