Consumer Attitudes & Behavior

NEW YORK — The world’s largest retailers have been scaling back their global expansion activities, particularly in Asia, and turning their attention inward by integrating operations and strengthening their store, Internet and mobile sales channels, according to a new report by Accenture. 

New York -- Sally Beauty Holdings Inc.’s second-quarter earnings decreased 4.3% amid sluggish sales. The company earned $64.9 million in the quarter ended March 31, compared with $67.8 million in the year-ago period.

Revenue rose 1% to $898.2 million from $889.3 million in the year-ago period.

Same-store sales were down 0.8%.

Gary Winterhalter, chairman, president and CEO says that the quarter's performance reflected in part lower traffic fueled by two fewer days compared with the prior year quarter.

Camp Hill, Pa. -- Rite Aid reported a 4% drop in same store sales for the four weeks ending April 27, 2013 compared to the same period a year earlier. The drugstore chain blamed part of the drop on the negative impact of an early Easter this year on front-end sales.

Same store sales also declined 3% for the eight-week period ending April 27, 2013 compared to the same eight weeks in 2012.

Los Angeles – Shoppers are setting a budget for Mother’s Day spending this year, according to a new survey from PriceGrabber. Results of the 2013 Mother’s Day Survey show that 52% of consumers plan to spend less than $100 on Mother’s Day gifts, with flowers the most popular gift selection.

The survey of 6,824 US online shopping consumers also shows that 23% of shoppers will spend $100-$249, while 12% will spend more than $250 and 13% do not have a budget in mind.
 

I’m sure I don’t need to tell any retailers out there that consumers are adopting mobile technology at a breakneck pace and integrating it into every part of their lives, including shopping. And while the retail industry generally understands that mobile technology CAN add significant value to both the customer experience and their own bottom line, it may not exactly know HOW or WHY this is the case.

WOONSOCKET, R.I. — The year appears to be off to a good start and CVS Caremark executives were optimistic Wednesday morning as the company pulled in a “strong” first quarter and narrowed its 2013 guidance to reflect higher-than-expected performance.

EL SEGUNDO, Calif. — Big 5 Sporting Goods Corp. reported upticks in net income, sales and same store sales for first quarter fiscal 2013. Net income grew from $156,000 to $7.5 million.

Net sales were $246.5 million, up from $218.3 million a year earlier, while same-store sales rose 10.5%. First quarter sales improved despite the negative impact of the calendar shift of the Easter holiday, when the retailer’s stores are closed.

Social shopper media firm Collective Bias may have been founded in Walmart’s home town of Bentonville, Ar., but the firm has big plans to help suppliers to Target achieve their social media objectives.

Collective Bias established a presence in Minneapolis last year and more recently tapped Kristen Brown to lead the firm’s growth efforts. Brown spent five years with NPD in the company’s Minneapolis office where she served as retail insights director. She is also a best-selling author and motivational coach.

The United Food and Commercial Workers Union Local 1500 representing the greater New York area claimed victory over Target this week and offered some harsh words following a ruling by the National Labor Relations Board.

Los Angeles -- Mother's Day spending will be nearly flat this year as more Americans return to work and have less spare time, according to a new report by market research firm IBISWorld.

The report forecast a 0.2% rise in purchases on Mother's Day gifts this year over last year, for a total of $17.1 billion.