Consumer Attitudes & Behavior

Arlington, Virginia –- Brick-and-mortar retailers have at least one good piece of news to cheer them up this fall. U.S. same-store retail sales were up 1.3%, or $3.9 billion, in October 2014, driven by a 2.2% increase in dollars per transaction, according to data from the Applied Predictive Technologies (APT) Index and historical U.S. Census data.   

San Francisco -- Euclid, the leader of in-store retail analytics, today releases its monthly retail benchmarks report to analyze shopper activity and behavior during the month of October.  

Cincinnati –- Half of all consumers dislike the idea of all-day Thanksgiving store shopping hours, although younger consumers are more open to it.   According to a survey of 1,001 U.S. consumers by loyalty services provider Loyalty One, 50% say all-day shopping hours on Thanksgiving Day are a bad idea that detracts from the traditional celebration.  

Tampa Bay, Fla. –- The community of Show Low, Arizona leads all U.S. cities in rates of chargebacks for credit card disputes, with a 2.2% chargeback rate. According to a new study from Chargebacks 911, a division of Global Risk Technologies, the top five cities (including multiple ties) are as follows:   1. 2.2% chargeback rate: Show Low, Arizona 85901

Chicago -- The growing importance of the multichannel shopping experience is highlighted in a new study by A.T. Kearney. The report, "Connected Consumers Are Not Created Equal: A Global Perspective," is focused on better understanding today's connected consumers.  

By Ahsin Rasheed      

Alexandria, Va. — Declining gas prices may increase holiday spending this year—especially among men and those ages 18-34, according to a new national survey on consumer optimism conducted by the National Association of Convenience Stores (NACS).  

Ann Arbor, Mich. -- Mobile shopping is expected to reach new highs this  holiday season, but retailers aren’t prepared to meet customers’ mobile needs, according to a new CFI Group study, sponsored by eBay Enterprise.           

Chicago -- Although consumers are changing how they shop for food and beverages, most prefer to make perishable purchases in tradition brick-and-mortar locations.  

New York -- The outlook for the U.S. retail industry in 2015 is stable, according to a new report by Moody’s Investor Service, which forecasts that retail sales will grow 3- to 4% in 2014,  and 4- to 5% in 2015.     The report, Moody’s U.S. Retail Industry Outlook, also finds that traditional brick-and-mortar retailers will be formidable competitors to pure-play online merchants.