Consumer Attitudes & Behavior

Consumers are experiencing frequent out-of-stocks, and retailers will be out of luck if they don’t do something about it.

According to a new survey from GT Nexus and YouGov, 75% of U.S. adults have suffered from an unavailable product in-store in the last 12 months.

For the third consecutive year, Apple and Google came out on top in a ranking of the 100 most valuable brands in the world.

Amazon.com is the No. 1 website for online shoppers in the United States, according to a new survey.

A Survata study commissioned by BloomReach reports that in a survey of 2,000 U.S. consumers, 44% bypass the entire Internet and go directly to Amazon.com first to search for products, compared to 34% who use top search engines like Google, Bing and Yahoo!.

Amazon’s dominance in the $300 billion American e-commerce market is stronger than ever, according to a new survey.

A Survata study commissioned by BloomReach reports that in a survey of 2,000 U.S. consumers, 44% bypass the entire Web and go directly to Amazon first to search for products, compared to 34% who use top search engines like Google, Bing and Yahoo!.

As recently as 2012, Forrester found that only 30% of consumers research products on Amazon first.

For the third consecutive year, Apple and Google came out on top in a ranking of the 100 most valuable brands in the world.

Valued at a whopping $170.3 billion in Interbrand’s 16th annual Best Global Brands report, Apple increased its brand value by 43% over last year. Google, valued at $120.3 billion, increased its value by 12%. (The top 10 brands are listed at the end of this article.)

A new survey has revealed some more glum news about shrink in the U.S. retail industry.

The 2015 U.S. Retail Fraud Survey by Retail Knowledge and Volumatic has estimated that U.S. retailers are losing $60 billion a year to shrink -- up from $57 billion last year. And employee theft is the single biggest cause of loss to retailers.

The Container Store attracts a lot of loyal customers, and soon those shoppers will have another reason to buy more closet organizers and kitchen jars, thanks to a partnership with Synchrony Financial.

The retailer announced a new, multi-year agreement with Synchrony Financial to offer a private label credit card program for customers. The card will be available for use in the retailer’s stores and online and is scheduled to launch in the spring of 2016.

A new survey has revealed some more glum news about shrink in the U.S. retail industry.