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Consumer Attitudes & Behavior

  • Labor shortage could (negatively) affect holiday sales

    A tightening job market may add a new wrinkle to retailers' holiday hiring plans, according to a new report from CNBC.

    As online sales growth continues to outpace that at physical stores, experts say retailers are already having trouble filling positions in the heart of their digital operations: their warehouses.

    Read more by clicking here.

     

     

     

     

  • Study: Consumers give data, but for what?

    Toronto – Consumers are willing share their personal data with brands — even though they feel they aren’t getting much value in return.

    According to a new study from marketing loyalty and analytics provider Aimia, 80% of consumers around the world are willing to share key pieces of personal information with brands.  

    Yet only 8% of consumers around the world feel as though they are actually receiving better offers from companies as a result of sharing their details.

  • Study: Marketers not conscious of email image potential

    Philadelphia – Marketers are largely not conscious of the full potential social images (such as Instagram posts) hold for their email marketing efforts.

    According to new research from Curalate and Movable Ink, while 76% of marketer emails include social media buttons, only 14% include social images.

  • Did back-to-school buying end summer slump?

    San Jose, Calif. -- The back-to-school season traditionally gives retailers a much-needed boost, bringing traffic into stores in August. How did things turn out this year?

    Not so great it turns out, according to RetailNext Inc., which provides retail analytics for brick-and-mortar stores. The firm’s, monthly Retail Performance Pulse revealed a 7.3% year-over-year decrease in sales on a 9.9% decline in traffic at physical stores for the retail month of August (Aug. 2 through Aug. 29 on the retail 4-5-4 calendar).

  • And the one bright spot at Gap Inc. is ...

    Gap Inc.’s sales slump continued in August across all its brands with one notable exception.

  • CVS: Consumers don’t smoke ’em if they don’t got ’em

    Woonsocket, R.I. – When consumers have less access to cigarettes, they smoke fewer of them.

    This is the basic conclusion of a new report from CVS Health showing that overall cigarette sales fell in 13 states where CVS has more than a 15% market share.

  • RetailMeNot: Consumers work at Labor Day shopping

    Austin, Texas – Labor Day is supposed to be a day of rest, but consumers are planning to work at shopping for the upcoming Labor Day holiday Sept. 7.

    According to a recent RetailMeNot-Kelton survey, two in three (67%) people planning to spend money this Labor Day will spend an average of $144.

    In addition, 13% anticipate their Labor Day spend will exceed $200. While 67% of consumers do actually plan to relax at home, one in three intend to visit the mall.

  • CVS Health marks anniversary of no tobacco

    A year after deciding to end tobacco sales, CVS Health on Thursday released new data from a CVS Health Research Institute study that shows a reduction in cigarette purchases over the past year.

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