Consumer Attitudes & Behavior

An Amazon.com executive is publicly disputing an August 2015New York Timesarticle that painted an unflattering picture of the retailer’s corporate culture.

Most U.S. shoppers dislike Black Friday, but a third of them say they're planning to spend more than $500 that weekend anyway, according to a new survey.

Walmart is one step closer to fulfilling its mission of donating $100 million toward increasing the economic mobility of entry-level workers. 

The retailer and its Walmart Foundation are donating nearly $1 million to Innovate+Educate to fund research and build recommendations that support the advancement of entry-level workers in retail and adjacent sectors.

A new survey from Colloquy is highlighting some of the differences between millennial consumers and other demographics when it comes to loyalty programs. Some 34% of millennials say the word “fun” is the one that best describes their participation, compared to 26% of the general population.

With electronic devices in the hands of so many kids, YouTube is becoming a major force in driving their wish lists, according to a new report from Reuters. The wire service says that, as families prepare to spend an estimated $630.7 billion on gifts this holiday season, the smallest screens could have the biggest influence.

More Americans are planning holiday-related purchases this year than in 2014, and those who plan to shop will spend more over a longer period of time, according to the International Council of Shopping Centers.

More Americans are planning holiday-related purchases this year than in 2014, and those who plan to shop will spend more over a longer period of time.

That’s according to the International Council of Shopping Centers 2015 Consumer Forecast, which shows that 90% of Americans are planning holiday purchases this season, up from 82% last year. And overall, 80% of shoppers plan to spend the same or more this holiday season than they did in 2014.