Consumer Attitudes & Behavior

Consumers are increasing their use of apps for a specific purpose that should make retailers happy.

According to a new survey of U.S. adults conducted by KRC Research for Verizon, 56% of consumers made a product purchase with a smartphone app in 2015. This figure includes 23% of smartphone owners who purchased a product with an app for the first time.

By age group, 70% of millennials age 18-34 made a product purchase using an app in 2015, an 85% increase from 2014. This led 66% of Gen Xers and 39% of Baby Boomers who did so.

When providing the BDO retail IPO outlook for 2015 at the beginning of this year, we asked: Will consumer businesses face a potential Alibaba hangover in 2015?

When providing the BDO retail IPO outlook for 2015 at the beginning of this year, we asked: Will consumer businesses face a potential Alibaba hangover in 2015?
 

Even in today’s expanding market of digital payment options, cash remains a leading payment form.

That’s according to a survey of over 1,000 consumers by Cardtronics. It shows that in spite of people having access to and using a greater variety of payment methods, cash remains widely used and frequently selected for making all sorts of payments.

The NFC/contactless ecosystem will grow in 2016, with an increasingly number of third-party wallets coming from the likes of Samsung and Google.

That’s just one of seven payment predictions contained in a new infographic from the Ingenico Group.

To see the infographic, click here.

The National Retail Federation confirmed what many retailers already knew and made a downward revision to a holiday forecast that initially called for 3.7% growth.

Citing what it called “unforeseen events,” the National Retail Federation (NRF) said sales during November and December increased 3% to $626 billion, down from an earlier forecast which envisioned growth of 3.7%.

The National Retail Federation confirmed what many retailers already knew and made a downward revision to a holiday forecast that initially called for 3.7% growth.
 
Citing what it called “unforeseen events,” the National Retail Federation (NRF) said sales during November and December increased 3% to $626 billion, down from an earlier forecast which envisioned growth of 3.7%.   
 

New York City is the best city for shopping in the world, according to a report by Expedia.co.uk, followed by Berlin and Los Angeles. While New York has long been a retail hub, the Expedia study, “The World’s 25 Best Shopping Cities,” also contains a few surprises — Kuala Lumpur (Malaysia), for example, is ranked No. 5. [Expedia.co.uk]