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Consumer Attitudes & Behavior

  • Study: Not all online purchase journeys are the same

    There are four main channels consumers use to initiate an online purchase, and each one results in a different experience.  

  • How to Unlock the Value of Your Boomer Associates

    Every seven seconds, a Baby Boomer turns 50. Boomers represent a substantial and critical employee demographic for retailers. The retail trade industry in the U.S. employs 15 million people, or nearly 10% of the workforce, and approximately 38% of this workforce is over the age of 50.   

  • Analysis: Amazon Dash not yet on fast track

    It’s been more than a year, but consumers still are not rushing to use Amazon Dash buttons.   New analysis of e-receipts from a daily panel of more than 4 million online shoppers from digital commerce research firm Slice Intelligence shows that fewer than 50% of people who bought a Dash button have actually made an order.  

  • NRF backs reduction in corporate tax rate

    The National Retail Federation (NRF) is publicly supporting a tax reform proposal released today by House Ways and Means Committee Chairman Kevin Brady, R-Texas.  

  • Study: Targeting Hispanics worthwhile for grocery retailers

    Hispanic shoppers enjoy grocery shopping significantly more than the average U.S. consumer, in part, because they consider the experience a social endeavor, according to a new study from Acosta Sales & Marketing and Univision, “The Why? Behind the Buy U.S. Hispanic Shopper Study.”  

  • Amazon inches closer to the top in another category

    Watch out Best Buy, the nation’s largest ecommerce retailer is on your tail.   According to a report by barrons.com, Amazon has moved ahead of Walmart to take the number two spot, behind Best Buy, as the nation’s largest electronics retailer.    

  • Study: Back-to-school forecast looks sunny

    Many kids are just starting their summer vacations, but back-to-school shopping is well underway.  

  • NRF: Swipe fees protect consumers

    Retail group argues for  debit card swipe fee regulations.   The National Retail Federation said Congress should reject a proposal from the head of the House Financial Services Committee to repeal a cap on debit card swipe fees. According to the NRF, the fees have saved consumers billions of dollars over the past five years.  
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