Consumer Attitudes & Behavior

Boston - For the third year in a row, Amazon claims the top spot in Reputation Institute’s annual survey of America’s top 50 most reputable companies in the retail industry. Amazon is the only company of all the retail companies surveyed to achieve an excellent reputation.

Supermarket chains moved up in the ranking this year, with Publix ranking second and Whole Foods jumping five spots to third place in 2015.

America’s top 10 companies in the retail industry in 2015 are:

1. Amazon.com

Washington, D.C. - A majority of hiring managers across all U.S. industries view retail experience positively and value the foundational job skills that retail instills in its employees. According to the new “Retail’s Value on a Resume: How Jobs in Retail Prepare America’s Workforce for Success” study from the National Retail Federation (NRF), 69% of those surveyed said retail workers have the skills and qualities they look for when hiring.

Retailers planning their assortments for the holidays should get excited about a slew of new and innovative toy offerings from Disney.

Disney Consumer Products says it is joining together connected toys and wearable technology to put kids at the center of the world’s greatest stories from Disney, Marvel and Star Wars. A new system of toys and wearables from Disney will use smart technology to inspire kids to run around and use their imaginations, as they become the hero or heroine of stories from across the Walt Disney Company.

Sterling, Va. – Sixty-four percent of millennial graduates shopped at Target in the last three months, according to new data by Neustar, Inc. The real-time information services and analytics provider uncovered the buying behavior insights of recent millennial graduates and their preferences.

Some insights include:

Chicago - It may seem counterintuitive, but retailers should welcome the irate shopper who vents their frustration. That’s because it’s the mistreated customer who walks out the door in a silent huff who places the most revenue at risk, according to a collaborative study of dysfunctional retail touch-points conducted by LoyaltyOne, Verde Group and Dr. Deborah Small, professor of marketing and psychology, Wharton School of the University of Pennsylvania.

Staples is empowering students to "Make Innovation Happen” with a new program that promotes research, collaboration and entrepreneurial thinking.

The retailer's Designed by Students program will allow students from two middle schools, MS88 in Brooklyn, N.Y., and Ron Clark Academy in Atlanta, Ga., to participate in a curriculum to foster creative thinking and teach students about designing innovative products. The program provides an original, educational experience to students. Staples is donating $50,000 to both schools as part of the program.

New York -- Target chief Brian Cornell talks to CNBC's Jim Cramer about what the company is doing to turn its business around. What else does Target have up its sleeve and how will it keep the momentum going?

Washington, D.C. - The National Retail Federation (NRF) is hiring Mark Mathews as VP of research development and industry analysis. Mathews will develop, evaluate and direct research initiatives for NRF’s Retail Research and Analysis Center, which was announced in April.

Mathews brings more than two decades of research strategy and management experience to his new post.

New York -- The chief economist for the National Retail Federation on Monday released his Monthly Economic Review and the good news is that the gloomy economic indicators seen during the first half of the year will give way to brighter opportunities for economic growth during second half of year.

Mountain View, Calif. -- Consumers who use digital coupons both shop more and spend more than the average shopper. According to the  "Digital Coupon Redeemer: Shopper Trends" report, heavy digital coupon users shop 47%  more often than the average shopper, spending $6,081 annually on groceries and household goods alone – a 114% more than the national average.