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Consumer Attitudes & Behavior

  • IBM: Email marketing offers big ROI

    Armonk, N.Y. – Although email has reached the point it is often considered a “legacy” technology, email marketing efforts still provide substantial ROI.

  • Big wage increase approved for fast-food workers in New York

    New York -- The administration of Gov. Andrew Cuomo approved a wage increase that will gradually raise the minimum wage for fast-food workers in New York to $15 an hour. And now Cuomo wants the hike to be even broader.

    Speaking Thursday at a labor rally in New York City, Cuomo proposed a $15 minimum statewide wage for all industries, with the increase to be enacted over time. It would give the Empire State the highest statewide minimum wage in the country. New York’s minimum wage is now $8.75 an hour.

  • State of the Industry Report from WD Partners and Top 100 Retailers list

    This special report by WD Partners examines one of the most crucial questions confronting the retail industry:  the role of the physical store in a digital age. It provides a call to action for a new retail experience, and offers insights and guidance on how retailers can position themselves for success in this new age.

    Click here to download the report.
     

  • Report: Amazon Prime Day impacts back-to-school

    Chicago – The introduction of Amazon Prime Day on July 15 created a new mid-summer e-commerce event that had a profound impact on back-to-school shopping.

    According to a new study from Market Track, Prime Day and the resulting widespread competitive response created a brand new shopping event only two weeks before the peak back-to-school shopping period.

  • Amazon Prime Day sets new precedent for back-to-school

    The introduction of Amazon Prime Day on July 15 created a new mid-summer e-commerce event that had a profound impact on back-to-school shopping.

  • These grocery shoppers actually want to pay more

    Whole Foods Market is encountering a peculiar wave of opposition as it looks to expand growth opportunities in a new target market in California.

    A petition is circulating in the Silver Lake area of Los Angeles area to get Whole Foods Market's planned "365" value format converted into a traditional Whole Foods Market store.

  • Biggest challenge to online retailers this holiday season will be …

    Research Triangle, N.C. -- Christmas keeps getting earlier with each passing year, but the main challenge for online merchants stays the same.

    Nearly 60% of online retailers plan to start their holiday promotions in September or sooner, and 34% of the retailers said fulfilling orders on time is their biggest challenge during the holidays, followed by adjusting to competitor activity (27%) and converting mobile traffic (19%).

  • Study: Slow sites drive away customers

    Mahwah, N.J. - Bulky, slow web pages will drive away shoppers.

    According to a new study of the top 100 e-commerce sites from Radware, “State of the Union: E-commerce Page Speed & Web Performance Summer 2015,” 57% of site visitors will abandon a web page after just three seconds if they are unable to interact with the key content.

  • Report: Smaller retailers not worried about EMV

    Austin, Texas – Many smaller retailers only consider meeting the upcoming Oct. 1 deadline for EMV compliance as a small concern.

    Despite the fact retailers face a shift in payment card fraud liability if they do not have EMV-compliant POS systems in place by Oct. 1, a new study from Software Advice finds that only 22% of small-to-midsized business (SMB) retailers are prepared to meet the deadline. However, the percentage of SMB retailers who are EMV-compliant has doubled from 11% in 2014 to 22% today.

  • 4 out of 5 retailers believe holidays will be better

    Early and optimistic are two words that sum up retailers’ attitudes toward the 2015 holiday season, according to new retailer survey conducted by ChannelAdvisor.

    ChannelAdvisor surveyed more than 200 e-commerce decision-makers at U.S. and U.K retailers to gain insight into holiday promotional activities and the outlook for sales. One key finding is that retailers are an optimistic lot with 80% expecting sales to be higher this year that last year.

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