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Consumer Attitudes & Behavior

  • Amazon making inroads in sales of ‘e-commerce immune’ items

    Shoppers are increasingly turning to Amazon for purchasing bulky goods that traditionally haven’t sold all that well online.   

  • NRF: Retail jobs on the increase in April

    The retail industry had some good news on the job front in April.  

  • Quarterly reports paint a vibrant picture for physical retail

    Current media reporting on the state of physical retail is mostly doom and gloom. But analysts at real estate research company CoStar listened in on the latest wave of Q1 earnings calls and discovered a generally bullish attitude for brick-and-mortar retail among developers.   “I just think the [negative] narrative is a way ahead of itself," a CoStar report quoted Simon Properties CEO David Simon as saying.   

  • Study: When it comes to paid search ads, Rent the Runway is Prom Queen

    Rent the Runway, a disruptor in traditional formal wear category, is now a leader in the paid search advertising category.  

  • Retail outpaces other industries in…

    Job losses are piling up in the retail industry amid ongoing store closings.    The retail industry experienced 11,669 job cuts in April, the highest total among all industries, bringing the year-to-date total to 50,133, according to a report released Thursday from global outplacement consultancy Challenger, Gray & Christmas. That is up 36% from the 36,977 retail-sector job cuts announced in the first four months of 2016.   

  • Study ranks America’s favorite grocery stores

    Non-traditional grocery shopping methods are on the rise, but traditional supermarkets still are tops with consumers.   

  • Study: Associates complain they can’t access necessary info

    Despite retailer efforts to deliver information, store employees still struggle to access the information needed to complete tasks.    In fact, 75% of decision makers said their employees frequently ask about procedures that are documented, and 73% indicated that critical information is scattered across many disparate locations.  

  • Study: Amazon Prime doubles in size in two years

    The number of Amazon Prime members are on the rise.   An estimated 60% of Amazon customers are Prime members, a group that is comprised of roughly 80 million members in the United States, according to research from Consumer Intelligence Research Partners (CIRP). The study is based on responses from 500 U.S. shoppers who made a purchase at Amazon.com between January and March.  
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