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Consumer Attitudes & Behavior

  • Simon Property Group vs. Starbucks: Precedent setting?

    Simon Property Group raised eyebrows in the real estate and retail communities this week with the filing a suit that challenged Starbucks’ decision to close 78 Teavana stores in Simon malls. All retailer 379 of the tea shops are slated for closure through next year.  

  • Pizza giant may soon deliver pizzas via self-driving cars — no tips required

    Domino's Pizza may be adding a new item to its take-out menu — driverless deliveries.   The pizza giant is teaming up with Ford Motor Co. to test how well self-driving vehicles can make pizza deliveries. The partners will evaluate how customers react to interacting with a self-driving vehicle within their delivery experience — data that is paramount to understanding how customers perceive the future of food delivery with self-driving vehicles.  

  • Consumers buoyant in August as confidence rises

    Consumer confidence increased in August to the second highest level since late 2000.    The Conference Board's Consumer Confidence Index rose to 122.9 in August, up from 120 in the prior month. Economists had expected the index to rise to 122.5 in August.    The Present Situation Index increased from 145.4 to 151.2. The Expectations Index rose marginally from 103.0 last month to 104.0.  

  • Study: Don't underestimate the value of AI

    Brands that are not thinking about how to leverage artificial intelligence are already falling behind.   This was according to the Retail Revolution study from OMD EMEA, and Goldsmiths, University of London. It is based on 15,000 consumers across 13 European countries.  

  • The top destination for U.S. holiday shoppers will be....

    Expect an Amazon-dominated holiday retail season among U.S. consumers this year, with the e-commerce giant being the top destination for shoppers.  

  • Online or Offline? Report looks at future of 13 retail categories

    Restaurants, off-price retailers, dollar stores and furniture outlets are likely to remain firmly in the brick-and-mortar corner even with the continued rise of online shopping.   That is according to a new report by JLL, which explores the relationship between how shoppers value goods and the way 13 retail categories will be sold.  

  • Teens losing interest in Facebook

    Retail marketers take heed: Facebook's appeal is fading among teens even as two other platforms continue to pick up momentum.  

  • FTC won't block Amazon's acquisition of Whole Foods Market

    The biggest retail deal of 2017 has moved one step closer to completion.    Shareholders of Whole Foods Market on Wednesday voted to approve the natural grocer's $13.7 billion acquisition by Amazon. The vote, which took place at Whole Foods' headquarters in Austin, Texas, was expected.   
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