Consumers ready to spend as COVID-19 restrictions lift, survey findsWith an estimated $1.7 trillion in excess savings accumulated during the pandemic, Americans are eager to shop, eat out and travel after more than a year of COVID-19 restrictions. Yelp: New business openings rise nationwideNearly every U.S. state experienced an increase in new business openings in the first quarter of 2021. Survey: Influencers have little influence on consumer trust Retailers looking to build brand trust with consumers should focus on the experience they provide, rather than celebrity endorsements. Most consumers plan to shop in-store for Mother’s Day Mother’s Day could bring some good news to store retailers. Study: Walmart.com shoppers are most focused on… While Amazon leads Walmart in online customer reach, a specific subset of e-commerce consumers prefers Walmart. Lululemon stretches into $30 billion resale market Another apparel retailer is reselling used customer merchandise, with a charitable twist. Retail's worst kept secret - its growing returns problem In 2020, U.S. retail returns totaled $428 billion. That's 10.6% of total retail trade. Stores, restaurants shuttered in 2020 had one thing in common… The pandemic took its heaviest toll business-wise on smaller retailers and restaurant operators. Survey: Consumers want digitally integrated stores Customers value brick-and-mortar stores, but have specific expectations for the in-store experience. Consumers willing to pay a bit more for safer environments With COVID-19 restrictions lifting in many areas, consumer opinion about resuming activities varied. But one sentiment is common. Big rebound for U.S. retail sales in March Retail sales roared back in March with huge gains, fueled by the fresh round of stimulus checks and increased consumer confidence. Gen Z quickly ‘cancels’ brands and moves on; no patience with online errors Gen Z is not likely to give retailers a second chance when faced with a poor online experience. First Previous 142 143 144 145 146 Next Last
