Consumer Attitudes & Behavior

Timing and personalization are critical components of any holiday marketing campaign.

Big crowds turned out for Super Saturday — especially to shop in physical stores.

Shoppers turned to brick-and-mortar stores as the holiday shopping season entered its final week.

When it comes to shopping in the metaverse, consumers know what kind of experience they want.

Beauty retailers continue to outperform during a tough economy.

A new study reveals that disruption poses a significant and continuing challenge to supply chain operations.

Merchandise returns are showing trends that retailers should like.