Survey: Consumers still looking to spend on luxuryLuxury consumers are ready to travel — and want to freshen their wardrobes for the trip. Consumer confidence declines in February amid signs of spending pullbackConsumers are worried about what the future will bring. Get to know your omnichannel grocery shoppers A new survey reveals important demographic and behavioral trends of consumers who shop for groceries both online and in-store. ACSI: Online retailer tops satisfaction ratings in impressive debut An online retailer making its first appearance in an established customer satisfaction study has come out number one in both online and overall rankings. Consumer sentiment at 13-month high Lowering inflation helped give a boost to consumer sentiment in early February. PwC study shows what consumers want for better in-store experiences Helpful sales associates are the No. 1 reason customers will shop in-store. How does AI affect customer behavior? A new survey reveals how consumers respond to artificial intelligence-based customer service interactions, such as with automated chatbots. Here’s what customers want from online grocery shopping experiences A large majority of surveyed consumers agree on a few key aspects of online grocery shopping they consider important. Survey: Amid labor shortage, technologies must desired by retail employees are … Retailers aren’t the only ones worried about the impact of labor shortages on the workplace. Expert weighs in on January sales Naveen Jaggi, president, Retail Advisory Services, JLL, weighs in on January retail sales. First Previous 101 102 103 104 105 Next Last
