Customer satisfaction stays steadyOverall U.S. customer satisfaction held fast in the first quarter of the year even as consumer spending plunged. Imports to see double-digit declinesImport volume is expected to stay low even as stores begin to reopen. Discounters see the biggest surge in online grocery shoppers The largest year-over-year percentage-point increases in online grocery shoppers are not occurring at traditional supermarkets. Analysis: Wayfair has failed to turn over a new leaf as net loss continues to rise In starting its new fiscal year, Wayfair’s results make it clear that the company has failed to turn over a new leaf. Wayfair Q1 sales surge but loss widens Wayfair Inc.’s sales grew nearly 20% in its first quarter as Americans spruced up their homes during the COVID-19 outbreak. Survey: Retail shrink rises in 2019; only 6% of losses recovered Retail theft due to shoplifting and dishonest employees remains a serious problem for retailers. Deloitte: Consumers shift to non-discretionary goods during COVID-19 U.S. consumers are prioritizing food over vacations. Survey: Digital grocery sales hit new record as COVID-19 pandemic continues Online grocery sales for home delivery and store pickup in April 2020 reached a new record. NPD: Americans bought a lot of TVs last week Americans are spending big on technology during the COVID-19 pandemic. Amazon plants seeds for forest restoration initiative Amazon is making a $10 million grant to conserve, restore, and support sustainable forestry, wildlife and nature-based solutions across the Appalachian Mountains. Global digital commerce spending to fall 14% in 2020, with recovery in 2021 Study: COVID-19 isn’t keeping consumers out of certain stores First Previous 68 69 70 71 72 Next Last
