NRF: Economy is rebalancing, but ‘extreme cooling off’ unlikelyOne of the nation’s leading retail organizations remains confident about the economy. Four retailers among top 50 companies for diversity in new rankingTwo discounters and two pharmacy chains are tops when it comes to diversity, equity and inclusion commitments. Survey: This feature makes consumers more open to chatbots One important chatbot offering substantially increases customer willingness to use the automated customer service tool. NRF chief economist talks about inflation Inflation is at a 40-year high and isn’t hitting all consumers as hard as top-line numbers might suggest. But it will still play a key role. Trader Joe’s tops again in customer satisfaction Customer satisfaction with retail is relatively stable. Consumers see this retailer as providing the most bang for the buck As concern over prices, especially for food, grows, more than half of consumers turn to one retailer to save money. ACSI: Customer satisfaction decline continues — here’s a big reason Overall customer satisfaction in the United States is at a troublesome low. Study: Price more important than brand reputation among most consumers Consumers may disagree with a brand’s action or political leanings, but that doesn’t necessarily mean they will take their business elsewhere. Holiday sales could beat forecast despite inflation, COVID, says NRF economist Early signs point to a record holiday season for retailers. Lowe’s, Home Depot, Best Buy rank as top-performing retail brands in study Two home-improvement giants and the nation’s leading consumer electronics retailer took the top spots in an overall ranking of retail companies — as chosen by the public. First Previous 6 7 8 9 10 Next Last
