Attitudes: Retailers

Washington, D.C. – The National Retail Federation calculated retail industry job gains at 37,600 in October 2013, and 295,000 year-over-year, a 2.4% increase from 2012. Job gains were seen in every retail sector with the exception of clothing and clothing stores, which witnessed a contraction of 12,500 positions in September.

In its annual holiday sales and employment forecast, NRF predicted that retailers would see a 3.9% increase in sales and hire an additional 720,000 to 780,000 employees this holiday season.

The newest tactic to disparage Walmart by an organization called the Organization United for Respect at Walmart (OUR Walmart) involves race, politics and a convoluted connection to the late Dr. Martin Luther King Jr.

Eight-year Walmart employee and OUR Walmart member Charmaine Givens-Thomas has posted a petition on the organization’s website invoking the name of the slain civil rights leader. She is seeking 100,000 signatures and a meeting with president Barack Obama to address the injustices to which she contends Walmart subjects its workers.

St. Louis – Most Americans will spend the same or less on holiday shopping this year as they did last year. According to a recent survey by financial services firm Edward Jones, 37% say they plan to spend less on holiday shopping in 2013 than they spent in 2012.

ECRM compared retail circular advertising in October 2012 versus October 2013 and noted trends occurring across top retail chains. Although Home Depot and Lowe’s continued to see large year-over-year changes, these shifts have been consistent throughout the past few months: the new sizes and densities of circulars within the home improvement channel have solidified. Lowe’s now features lengthy circulars with few ads per page, while Home Depot typically runs shorter, denser circulars.

Shoppers continue to integrate digital devices into their lives and crave an equally integrated experience from retailers, but satisfying this heightened set of ominchannel expectation remains a work in progress for most retailers.

Few retailers have a well-defined omnichannel strategy with most professing to be in the development phase, according to a global consulting firm Hay Group. This rather worrisome insight was among the key findings in global consuling firm Hay Group’s 7th annual holiday hiring survey.

New York -- Looking ahead, there is a sense of pessimism on the economy in the next few months among U.S. consumers. In September 2013, Harris Poll results showed that almost half of U.S. adults (46%) said, in the coming year, that they expect the economy to stay the same, while less than one-quarter (22%) expected it to improve and one-third (32%) expected it to get worse.

New York -- Consumer confidence fell sharply in October, according to The Conference Board, whose monthly consumer confidence measure dropped to 71.2 in October, down from 80.2 in September. Economists had expected a reading of 75.0 in October.

The Present Situation Index decreased to 70.7 from 73.5.The Expectations Index fell to 71.5 from 84.7 last month.

Atlanta -- Among the affluent households, the average expenditure for December holiday gifts in 2013 is estimated to be $2,175 down 2.8% from 2012, according to a new survey of the wealthiest 10% of U.S. households by the American Affluence Research Center. However, affluent households spent in 2012 almost 7% more than they had anticipated in the 2012 survey, supporting the premise that people often tend to spend more for gifts than they had planned.