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Attitudes: Retailers

  • Report: Millennials find a new use for retail-specific gift cards

    A majority of millennials are purchasing gift cards, but not for the obvious reasons.   According to a new report from analyst firm Mercator Advisory Group, nearly three-in-five young adults said they bought refillable retailer-specific gift cards during the previous year, up from less than half of shoppers who reported making these purchases in the 2015 study. The biggest jump was among 18- to 24-year-olds, which climbed from 44% to 53%; followed by those aged 25 to 34, which increased from 48% to 57%.  

  • State of the Industry Report 2016

    This special report by WD Partners focuses on the new wave of shoppers that is poised to deliver more disruption to the retail industry—and how retailers can embrace that disruption to innovate and thrive in the evolving marketplace.

    To download the report, click here. 

  • Early holiday survey finds retailers bullish

    Although it’s only August and the pendulum has plenty of time to swing in the other direction, retailers are feeling optimistic about the upcoming holiday season.   That’s according to a report by Fung Global Retail & Technology and First Insight, in which more than 60% of those surveyed said they believe that holiday sales will increase compared to last year, and about 25% expect sales to increase 5% to 10%.     

  • Menear says Home Depot plans to stay on a roll

    Thanks to homeowners who are sitting on their houses and Millennials who are starting to buy some, Home Depot CEO Craig Menear sees a rosy revenue picture ahead for home centers. 

  • Attention retailers: Affluent shoppers like coupons, too

    Think wealthy folks are averse to using coupons? Think again.   A new study by intelligent media delivery firm Valassis found that coupon use among the affluent is strong despite their six-digit annual incomes.     Consumers collectively saved $3.4 billion by redeeming coupons in 2015, according to NCH data, and affluent shoppers were no exception. Valassis’ research illustrates an opportunity for marketers to reach this group via integrated print and digital promotions.  

  • Study: Customers display cost-consciousness

    Consumers who purchase at off-price retail outlets are a growing group.   According to the latest Checkout Tracking data from global information company The NPD Group, two-thirds of all consumers shop at off-price retailers. Checkout Tracking analysis, which analyzes receipts and follows consumer purchasing behavior, also shows off-price buyers represent 75% of apparel purchases across all retail channels.  

  • This retailer satisfies appliance shoppers

    Consumers have spoken, and they have a favorite chain when it comes to buying appliance products.  

  • Survey: The waiting is the hardest part of EMV

    Tom Petty fans can commiserate with retailers who report having difficulty implementing EMV due to slow movement from the payment card industry.   According to a new survey of retailers conducted by the National Retail Federation (NRF) in May and June, 48% of respondents had already implemented the new EMV chip card system or expected to have done so by the end of June. A total of 86% expect to have EMV up and running by the end of the year.  

  • NRF: Consumers want swipe fee status quo

    The people have spoken – and they like limits on debit card swipe fees the way they are.  

  • NRF supports overturning of swipe fee settlement

    The National Retail Federation (NRF) is publicly welcoming a ruling striking down the 2012 settlement of a class action lawsuit over Visa and MasterCard’s credit card swipe fees.   The ruling by the U.S. Court of Appeals for the Second Circuit in New York overturns a December 2013 approval of the settlement by U.S. District Court Judge John Gleeson.  
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