Attitudes: Retailers

One dirty bathroom is all it takes to keep shoppers from returning to a store.

The nation’s two leading retail associations panned President Trump’s threat to raise tariffs on $200 billion of Chinese good from 10% to 25%.

A new survey from Retail Systems Research (RSR) reveals almost all retailers share similar concerns share certain cloud technology concerns.

The food and beverage category and entertainment are taking up more and more of shoppers’ time — and money.

There appears to be a disconnect in how retail marketers and consumers view the current state of customer experience.

After some rough going due to the partial government shutdown and stock market fluctuations, consumers are feeling more positive about the economy — at least most of them are.

Governor of New Jersey gives his support to a proposed fee of $150 per employee for employers that have 50 or more employees receiving state Medicaid benefits.

Brands are often failing to deliver the experience customers want, with potentially serious consequences.