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Report: Department stores missing the mark in key digital area
When it comes to mobile, department stores have a ways to go. That's according to an annual report by L2's annual L2 Digital IQ Index: Department Stores 2017, which benchmarks the digital performance of 64 department stores operating in 14 markets globally. The report examines a brand's strengths and weaknesses across the four digital dimensions of site and e-commerce, digital marketing, mobile, and social. -
Computer meltdown takes a toll on U.K. grocer’s home delivery service
A computer glitch is blamed for canceled orders and growing frustrations among Tesco’s home delivery customers. An IT meltdown impacted orders filtering into the U.K.-based supermarket giant’s online grocery shopping system. The glitch impacted orders being placed online, as well as those scheduled for delivery, according to customer posts on Twitter.

