Loyalty Marketing

Whiting, Ind. -- A survey of 2,339 shoppers by CouponCabin.com found that 34% are at least somewhat likely to purchase items on layaway this holiday season.
 
The survey, conducted by Harris Interactive, also found that 9% are very likely to use layaway; 29% said maybe.

When asked what they believe are the benefits to using a layaway program for holiday shopping, U.S. adults said the following:

Layaway program have become all the rage the past few years as retailers seeks to offer shoppers every conceivable convenience to capture every available sales dollar.

Los Angeles -- Survey results released Tuesday by online shopping site PriceGrabber found that 88% of shoppers plan to research their holiday gift purchases in advance to find the best deals.

Of those, 38% plan to spend three to six hours researching holiday gift purchases, 29% plan to spend up to two hours, 19% said they plan to spend over 10 hours and 14% indicated between seven and 10 hours.

BENTONVILLE, Ark. — Walmart is offering its customers a new way to load money onto prepaid cards.

Wayne, N.J. -- Toys “R” Us on Tuesday said it will offer a price-match guarantee on all items in its namesake and Babies “R” Us stores this holiday season.

Beginning immediately and continuing through Christmas Eve, the company said it will match competitors’ in-store pricing on identical items, any time a customer presents a local competitor’s current print advertisement showing the item available for less.  

Chicago -- Survey results released Tuesday by BDO USA revealed that 51% of retail finance chiefs foresee a 5.9% increase in online sales for full-year 2012.

That compares to 4.1% and 4.5% expected increases in same-store sales and total sales, respectively.

The BDO Retail Compass Survey of CFOs, which examined the opinions of 100 CFOs at leading retailers located throughout the country, found that CFO sentiments were conservative compared to last year, when the respondents predicted 11.9% online sales growth.

PURCHASE, N.Y. and QUINCY, Mass. — Coinstar, an operator of change collecting kiosks, announced that customers utilizing its service at all Stop & Shop stores, now have the option of placing the full value of their coins, without fees, onto a Stop & Shop gift card. In addition, customers also have the option to select a gift card from a variety of national retailers and e-retailers. The gift cards are immediately activated and can be used the same day.

Pleasanton, Calif. -- Grocer Safeway Inc. said Tuesday it has extended its corporate social responsibility commitment with the introduction of a new program it calls Heart of Safeway Pledge, which encourages consumers and communities to be more conservative and socially responsible.