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Digital Marketing

  • Trust, Transparency Best In-Store Deal for Shoppers with Mobile Phones

    By Jules Polonetsky, executive director, Future of Privacy Forum

    In mid- May, over 30,000 professionals from the shopping center industry gathered in Las Vegas for the ICSC’s annual RECon event.

    In addition to discussing leasing and the state of the retail market, for the first the first time a new topic was on the agenda – consumer privacy.

  • DHL study shows how people shop the world

    A study conducted by DHL e-commerce that compares consumer behavior across 20 markets has created a detailed look into how people shop around the world.

    The “Shop the World” survey, which uses data from some 11,000 respondents, shows the growing prominence and earning potential of ecommerce and distance selling operations in different countries.

  • Study: Millennials share online complaints most often

    Indianapolis — In a finding that may not surprise some of their elders, Millennials share complaints online two times more than Gen X and three more than Boomers. “The Social Media Behaviors of Millennials, Gen X & Boomers,” the latest study from consultative social media research firm Fizzilogy firm, also explores the social media habits of these three generations.

    Key findings include:
    Millennials
    •    Millennials live-tweet sporting events at more than twice the rate of both Boomers and Gen Xers.

  • Vera Bradley taps new marketing chief

    Vera Bradley has named Angel Ilagan as EVP, chief marketing officer, effective July 21.

    Since 2010, Ilagan has served as marketing chief and VP of marketing in the Americas for Pandora Jewelry, where he oversees consumer advertising, promotions, marketing research, public relations, co-op advertising, Web management, customer relationship management (CRM) and social media management. His additional global responsibilities at Pandora include branding, strategic marketing and e-commerce content.

  • Kohl’s further endears itself to Wisconsin residents

    Kohl’s has further endeared itself to residents of America’s Dairyland with a sizable donation to the Children’s Hospital of Wisconsin.

  • Paula Deen ventures into digital territory

    Risk averse retailers were quick to shun Paula Deen after she displayed racial insensitivities last year, but now she is back with a new approach that appeals directly to fans of her brand.

    Paula Deen Ventures plans to create an interactive digital experience called the Paula Deen Network that allows viewers to engage and access Deen and her Southern home cooking on a variety of digital platforms. The network will be a paid subscription model and is scheduled to launch this September.

  • China’s Alibaba.com debuts U.S. e-commerce site

    San Mateo, Calif. – Chinese e-commerce giant Alibaba Group is debuting its U.S. e-commerce site, 11Main.com, with a beta rollout on Wednesday, June 11. The home page of the invite-only website says “We’re opening soon — our shop owners are getting unpacked and unsettled,” and has an online invite request option. (Alibaba has filed for an initial public offering in the United States, in May.)

  • Groupon Freebies now in consumers’ pockets

    With coupons for anywhere from J.C. Penney to Jos. A. Bank, instant savings are now in people’s pockets with the addition of Groupon Freebies to the coupon giant’s mobile app.

    The feature, which was launched late in 2013 on Groupon’s website, was added to its mobile app on Tuesday. With Freebies now available to deal seekers on the go, some 30,000 coupons, discount codes and other deals that it features will be at customers’ fingertips.

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