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PayPal: Mobile comes first for retailers
When it comes to mobile engagement, retailers are wise to think of how mobile fits into the broader end-to-end shopping experience.
“That could mean location-based marketing with smartphone apps as well as reaching mobile customers with your email marketing program,” said Dan Leberman, VP/general manager, North America small and medium business, PayPal, during a recent interview with Chain Store Age. “You can see all the way through the shopping experience with a mobile-first e-commerce platform.”
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Store pickup is in, Black Friday is out this holiday season
A new holiday shopping survey reveals major disruptions in holiday shopping traditions, largely due to digital engagement.
Deloitte’s 30th annual holiday survey of consumer spending intentions and trends finds that some shopping traditions are losing their luster.
Key findings from the survey of more than 4,000 U.S. consumers include:

