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Sam’s Club’s unique approach to digital disruption
While digital disruption continues to stymie a good part of the industry, Sam’s Club is using the concept to its advantage. The company’s VP of omnichannel member communication and innovation, Darshan Gad, and executive VP of operations Don Frieson, teamed up at the “Northwest Arkansas Technology Summit” event last week in Rogers, Ark., to discuss how the chain is using disruption to drive innovation. -
Ralph Lauren namesake heads up innovation
Driving innovation across Ralph Lauren’s channels has become a family affair. David Lauren, the son of designer Ralph Lauren, was appointed vice chairman and chief innovation officer for the fashion brand. Lauren’s new role coincides with the company’s “Way Forward” business plan designed to revive sales and reinstate the company’s “hip” reputation, Bloomberg reported.

