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Report: Belk investing in store remodels
New York City -- Belk plans to remodel almost 30 stores this year as the department store company focuses on upgrading its existing space, the Charlotteobserver.com reported.
Last year, Belk spent about $70 million on store remodels and renovations. In 2012, the chain plans to increase that slightly, to $75 million, and then spend up to $130 million a year in 2013 and 2014, according to the report.
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Amazon, Publix, Nordstrom, Costco among top performers in customer satisfaction
Ann Arbor, Mich. -- Publix Super Markets and Nordstrom are the highest ranked bricks-and-mortar retailers in a report released Tuesday by the American Customer Satisfaction Index (ACSI). While supermarkets overall are up 1.3% to 76, Publix remains the grocer to beat, with a score of 84.
The best of the best among all retailers — traditional or online — is Amazon, with a score of 86, followed by online retailer Newegg at 85. Next in line are two more websites: Overstock at 83 and eBay at 81.