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How do you make seamless shopping a reality?
Retailers who are looking to provide a genuine omnichannel customer experience can take one crucial step to help themselves.
According to a new study of more than 300 global retail CEOs, including 100 U.S. CEOs, from enterprise retail technology provider JDA Software Group Inc. and PwC, operational silos are a key inhibitor to delivering an integrated, seamless experience. Only 18% of CEOs said they have eliminated operational silos and are delivering seamless omnichannel shopping experiences for their customers.
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Former ICSC exec Rudy Milian launches Woodcliff Realty Advisors
Rudolph E. Milian, former senior staff VP of the International Council of Shopping Centers and a leading retail real estate development executive, has launched Woodcliff Realty Advisors LLC, a full-service management consultancy that brings together an elite group of retail and real estate professionals and experts to serve shopping center companies, retailers, commercial real estate organizations, communities and investors worldwide.

