Strategy

The nation’s largest family-owned and operated retail jewelry chain is opening its first-ever outlet stores.   Rogers & Hollands Jewelers will launch a discount store prototype, Rogers & Hollands Outlet, this April. Two Rogers & Hollands stores in the Chicago area, one at North Riverside Park Mall and one at Golf Mill Shopping Center, will be rebranded, remodeled and reopened under the new banner.   

Moody's Investors Service has some good news for the U.S. supermarket industry.    Grocery stores’ operating profits will grow at a fairly healthy rate again this year after a disappointing 2016, according to Moody’s new report, "Companies Will Perform Better in 2017 as Deflationary Pressure Wanes. Profitability last year was crimped by an unprecedented level of deflation for an economy not in recession, the report noted, but as downward pressure on prices wanes, things will pick up in the latter half of this year.

Chain Store Age honored five dynamic and growing retail and restaurant brands at its annual Breakout Retailer Awards presentation, which was held at CSA’s SPECS 2017 Conference, in Kissimmee, Florida.    The Breakout Retailer honorees for 2017 were Altar’d State, Bentley’s Pet Stuff, MOD Pizza, Sugarfina and Warby Parker. The awards were sponsored by Paint Folks, a division of Academy Service Group.    

Avison Young has bought a Raleigh, North Carolina-based leasing and property management company and, in the process, added 65 shopping centers to its listings in the Carolinas.   The acquired company, Hunter & Associates, was founded in 1989 by Banks Hunter when he took over management of the historic Professional Building in downtown Raleigh. Hunter focused its efforts on the leasing and management of neighborhood and community centers to become the largest, locally-based retail brokerage in the region.  

Pottery Barn customers in the San Francisco area will soon be able to see how a product will look in their home before they buy it.   The retailer, a division of Williams-Sonoma, will launch its first smartphone augmented reality app later this month. Called 3D Room View, the app is powered by Tango technology from Google. (It can be used only on Tango enabled smartphones.)   

The nation’s largest retailer is delving deeper into e-commerce and evolving technology with its newest investment.   Walmart has formed Store No. 8, a technology incubator that will be based in the Silicon Valley. (The new initiative is named after an early Walmart store that company founder Sam Walton used to try out new retail strategies.)  

A move to a more fast-fashion model helped Francesca’s to outperform many of its peers in the fourth quarter, with sales and income that topped expectations.       The retailer reported better-than-expected profit of $14.6 million, or 39 cents a share, for the quarter ended January 28, compared to $14.7 million profit, or 35 cents a share, in the year ago period.  

The use of artificial intelligence has given Charlotte Russe an important competitive edge.    With its online and mobile shopping communities growing larger and their expectations for flawless services increasing,   the apparel retailer turned to IBM to prepare for the busy and critical 2016, five-day holiday shopping season kick-off. To get a jump start, Charlotte Russe launched IBM’s Watson Customer Engagement solutions in seven months. And the technology immediately gave the retailer a wake-up call.