Marketing

Walter J. Salmon, the distinguished Harvard Business School professor who influenced generations of retailers, has died at the age of 84.

Salmon, long one of the world’s leading experts on retailing, retail distribution, and marketing, who for more than 40 years influenced thousands of students, executives and other academics, was the school’s Stanley Roth Sr. Professor of Retailing Emeritus.

GameStop is trying to make it even easier for customers to shop its stores and website by expanding its gift card exchange program.   

The retailer announced that customers can now sell even more select gift cards to GameStop in exchange for the products they want to buy at any of its more than 4,000 retail locations as well as online.

As PetSmart officially changes ownership and goes private, the company is also making a leadership move.

The retailer has named retail industry veteran Michael J. Massey as its president and CEO, effective immediately. Massey, who most recently served as CEO and president of Collective Brands Inc., replaces David Lenhardt, who stepped down upon the closing of private equity firm BC Partners’s acquisition of the pet supplies retailer.

Increased marketing costs failed to deliver fourth quarter same store sales growth at Express and also took a toll on the specialty retailer’s profitability.

Express reported net income of $41.8 million, down 16% from $49.7 million last year. Net sales increased 1% to $725.8 million from $715.9 million. Same-store sales, including e-commerce, dropped 2%. E-commerce sales climbed 4% to $144.3 million.

Online consignment marketplace Swap.com is expanding into women’s clothing, shoes and accessories.

Executives with Swap.com said the new women’s collection will launch with more than 25,000 items.

“The expansion into women’s apparel is not just about making it easier for our customers to buy and sell their gently loved clothes and handbags,” said Jesse Gonzalez, merchandising manager at Swap.com. “It’s also about offering the fashionable looks that our customers love, at a better deal than you can find in-stores.”

Camp Hill, Pa. — For the first time in five years, Rite Aid on Tuesday celebrated a grand opening of a store built from the ground-up.
 

Framingham, Mass. - The majority of small business leaders (87%) are optimistic about the year ahead. According to a recent Staples small business survey conducted online by Research Now, leaders are focused on results, with the top three small business goals in 2015 consisting of increasing revenue (76%), driving profits (70%) and gaining more customers (70%).

Promotional marketing (46%), better organization (38%) and software technology upgrades (35%) are the top tactics small businesses plan to use to meet these goals.

There has been a lot of discussion in the last several years about the strength of the grocery sector. I think it’s clear that a big reason behind that success has been the evolution of different formats and the explosive growth of a new generation of grocery concepts that represent a significant departure from the traditional grocery model.

Philadelphia -- Tween and teen retailer Five Below will open three stores in Alabama, its first ever in the state, on March 13.

The stores, which average 7,500 sq.-ft. each, are located in Huntsville, Florence and Gadsden.

"Entering Alabama is an important next step as we continue to grow our footprint across the country," said Joel Anderson, CEO of Five Below. "We're excited to open the first of what we hope to be many stores in this great state.”  

Toano, Va. – Lumber Liquidators has been making the wrong kind of headlines recently, but the specialty hardwood flooring retailer has some good news to share about its expanded showroom store format. Currently, nearly a third of Lumber Liquidators’ 350-plus store locations have implemented the expanded showroom and that number will continue to rise throughout the next several years.