Consumer Affairs & Relations

From Gap and Coach to Best Buy and Starbucks, retailers across the board are looking to high-growth emerging markets to expand their business and increase revenues. Not surprisingly, China is a prime -- if not the No. 1 -- target of many retailers.

OAKLAND, Calif. — Cost Plus reported that net sales for the second quarter of fiscal 2011 were $197.9 million, a 3.2% increase compared with $191.8 million for the second quarter of fiscal 2010. Same-store sales for the second quarter of fiscal 2011 increased 2.8% compared with a 6.5% increase for the second quarter last year. The increase in same-store sales for the second quarter was due to an increase in customer count of 5.5% offset by a 2.5% reduction in the average ticket per customer, the company reported.

Amsterdam -- Royal Ahold NV reported Thursday that net income in the second quarter declined to $287 million from $290 million a year earlier, dragged down by performance of its U.S.-based Stop & Shop grocery stores.

The company cited increased competition in the U.S. for its lackluster quarter. Ahold said it will seek to limit price increases and cut costs in the United States, particularly at its Giant-Carlisle chain, which competes with Wal-Mart Stores.

Second-quarter sales declined 3.5% to $9.9 billion.

 

Seeing as how the 10th anniversary of the Sept. 11 terrorist attacks falls on the final day of the Walmart NW Arkansas Championship presented by P&G, tournament officials faced the delicate challenge of developing a respectful way to observe the event.

What they came up with was the following: 

Johannesburg -- Massmart Holdings Ltd., the South African retailer controlled by Wal-Mart Stores, announced Thursday it will up its store counts in fiscal 2012 by 8.6% to 340 stores. The company will open 27 new stores during the period, mostly in South Africa and two in Nigeria.CEO Grant Pattison said the accelerated pace is to keep the company in front of its competitors.

Also on Thursday, Massmart reported an 11.6% rise in total sales for the year ended June 26 to $7.29 billion, and upped its forecast for the remainder of 2011.

New York City -- A survey released Thursday by consumer research firm AlixPartners found that 51% of consumers visit traditional supermarkets for their grocery shopping, while 30% shop mass merchants such as Walmart for groceries. Drug stores pull 5% of grocery shoppers, as do dollar stores.

Suppliers to Walmart will have plenty of opportunities to hear from Walmart EVP merchandising Duncan Mac Naughton in the months ahead.

First up is Walmart’s annual meeting for financial analysts held each fall and slated for Oct. 11 to 12 this year. An agenda isn’t yet available, but Mac Naughton presumably will be a featured participant, or at least he should be considering Walmart’s ongoing efforts to revive U.S. sales and recent moves Mac Naughton has made to the structure and leadership of the merchandising organization.

Picture this setting. The neatly manicured grounds of the spectacular Broadmoor resort are underfoot, the Rocky Mountains are in the background, and the sky above Colorado Springs is a crisp blue. Hundreds of dark-suited senior executives are milling about an early evening reception, sipping wine as white-gloved waiters offer curious looking hors d'oeuvres.