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Consumer Affairs & Relations

  • Law firm investigates Arden Group buyout

    Wilmington, Del. — Law firm Rigrodsky & Long, P.A is investigating potential legal claims against the board of directors of Arden Group, Inc. regarding possible breaches of fiduciary duties and other violations of law related to the company’s entry into an agreement to be acquired by global private investment firm TPG, in a transaction valued at approximately $394 million.

  • Rite Aid to assist customers with ACA prescription needs

    Camp Hill, Penn. — Rite Aid will assist customers with prescription insurance coverage issues related to the Affordable Care Act which went into effect Jan. 1, 2014 and help ensure they are able to access prescription medications under their new plans. Rite Aid joins other pharmacy retailers including Wal-Mart and Walgreens in offering prescription assistance.

  • Report – Wal-Mart recalls fake donkey meat in China

    Bentonville, Ark. — Wal-Mart is reportedly recalling donkey meat it sells in China after testing revealed the meat contained fox DNA. According to Bloomberg, Wal-Mart detected fox DNA in samples of donkey meat from Chinese supplier Dezhou Fujude Food Company Ltd., and has since withdrawn all products from the company from its shelves.

  • Consumer electronics retailer upgrades protection plan

    Micro Center, a leading consumer electronics retailer, has entered into a multi-year agreement with the Warranty Group, a leading global provider of warranty solutions and underwriting services, which will allow the retailer to enhance its national Protection Plan program.

    Under the new agreement, Micro Center customers will benefit from innovative warranty program solutions and customized services across a broad range of products.

  • Retailers appeal credit card swipe fee settlement

    Washington -- The National Retail Federation Thursday formally filed an appeal of a controversial antitrust lawsuit settlement covering credit card swipe fees, asking the 2nd U.S. Circuit Court of Appeals to overturn a lower court’s ruling.

  • Target has problems with some gift cards

    New York — Target Corp. said a “small percentage” of its gift cards were not properly activated and, as a result, are not working properly when customers try to redeem them.

    “We are aware that some Target gift cards were not fully activated and apologize for the inconvenience,” Target spokeswoman Molly Snyder said in an e-mail, Reuters reported.

  • Consumer confidence improves in Dec.

    New York -- U.S. consumer confidence, which decreased in November 2013, rebounded the following month, according to The Conference Board Consumer Confidence Index, which now stands at 78.1 (1985=100), up from 72 in November.

  • Walmart, Walgreens fill public-exchange prescriptions at no upfront cost

    Bentonville, Ark. -- Through the end of January 2014, customers at Walmart and Walgreens who have signed up for public health exchanges but have not yet received their plan identification information from their insurance providers will be able to fill up to a 30-day supply of prescriptions with no upfront cost.

  • Bain acquires furniture retailer

    Private equity firm Bain Capital concluded 2013 with the acquisition of Bob’s Discount Furniture, an operator of 47 stores in the Northeast that is intent on expansion.

    Bain acquired a majority ownership position in the Manchester, Conn.-based company and said senior management will continue to own a significant stake. Current CEO Ted English will continue to lead the company whose first order of business for 2014 is entry into the Philadelphia market.

  • Obamacare glitch represents retail opportunity

    Walgreens, Walmart and Kroger were among major retailers quick to implement temporary new programs designed to help customers coping with one of the many glitches associated with the roll out of the Affordable Care Act.

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