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Consumer Affairs & Relations

  • Report: Wal-Mart testing holiday price-matching

    Bentonville, Ark. –- Wal-Mart is reportedly testing a price-matching program it may use for the upcoming holiday season. According to the Wall Street Journal, Wal-Mart is currently piloting price-matching with local competitors in brick-and-mortar stores but may expand the program nationally and include online competitors like Amazon.com.  
  • Burlington warms hearts with warm coats

    Burlington has partnered with K.I.D.S./Fashion Delivers and ABC’s Good Morning America for its eighth annual Warm Coat Warm Hearts coat drive, themed around “Families Helping Families.” 

    The coat drive, which kicks off on Saturday, November 1, 2014, will benefit K.I.D.S./Fashion Delivers, a national non-profit organization dedicated to providing apparel and other products donated by manufacturers and retailers to community charities across the U.S. and throughout the world. 

  • Luxottica sees higher Q3 profit, revenue; to pay Cavatorta $6 million

    Milan, Italy –- Specialty eyewear retailer Luxottica Group S.P.A. reported increases in profit and revenue during the third quarter of fiscal 2014. Net income grew 10% to $259.2 million from $236.8 million in the third quarter of the prior fiscal year, while net sales rose 5% to $3.01 billion from $2.85 billion.  
  • Tria Beauty taps new president and CEO

    Tria Beauty, a maker of at-home beauty devices, has named Peter Wyles as the company's president and CEO.

    Prior to joining Tria Beauty, Wyles served as president and CEO of several companies, including ReVENT Medical and Ventus Medical. Wyles spent 15 years at Bayer HealthCare, where he held executive roles in the consumer, pharmaceutical and medical device businesses both in the United States and internationally.

  • Report: Wal-Mart apologizes for online ‘fat girl’ costumes

    Bentonville, Ark. –- Wal-Mart Stores Inc. has reportedly apologized for offering Halloween outfits labeled as “fat girl” costumes on its e-commerce site. According to Bloomberg, Wal-Mart issued the apology after receiving social media criticism from offended consumers.  
  • How to avoid automation conundrum

    Sears and Amazon.com both recently came under fire for allowing rings decorated with the Nazi swastika symbol to be posted for sale on their third-party seller sites. While both retailers quickly pulled the items down and issued public apologies, they received a large amount of negative publicity and surely damaged their brand image with many offended customers, perhaps to the point of permanently losing some of them.

  • Alibaba launches new online travel service

    Beijing, China -- Alibaba Group is rebranding its Taobao Travel online travel business as an independent business and brand named “Alitrip.” Alitrip will be another marketplace platform under Alibaba Group with a new independent web domain, www.alitrip.com.   
  • Tractor Supply enters Utah

    Brentwood, Tenn. –- Tractor Supply Company has entered the Utah market with the opening of a store in Perry City, Utah. The store officially opened on Saturday, Oct. 25 and holds its grand opening Saturday, Nov. 1. The new store is 21,930-sq.-ft. and employs approximately 15 team members. Tractor Supply Company now operates more than 1,360 stores in 49 states and employs more than 19,000 workers across the country.
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