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Consumer Affairs & Relations

  • Fridays on hunt for new CEO

    Carrollton, Texas -- TGI Fridays is looking for a new chief executive.

    The company announced that Nick Shepherd recently informed the Fridays’ board of his decision to step down as president and CEO, citing that he believes the time is right to pass the torch to a new leader to steer the 50-year-old brand through its next chapter of growth.

    Shepherd will continue to actively lead the business through mid-October, and will be working closely with Fridays chairman of the board, John Antioco.

  • ICSC urges Aug. 15-16 sales tax holiday in Massachusetts

    Boston – Massachusetts will have a tax holiday the weekend of Aug. 15-16, if the International Council of Shopping Centers (ICSC) has anything to say about it. The ICSC has sent a letter to Massachusetts Gov. Charlie Baker asking him to sign the sales tax holiday legislation currently on his desk.

  • Dairy Queen gives customer data security fit for a king

    Minneapolis – Dairy Queen restaurants thrive on providing customers treats, not exposing them to tricks from hackers and fraudsters.

    To ensure the good times keep rolling, American Dairy Queen Corp. (ADQ) in the U.S. is deploying the cloud-based Netsurion managed firewall platform to strengthen network security and Payment Card Industry (PCI) compliance to protect customer data.

  • O'really, auto parts chain in high gear

    O'Reilly Automotive reported another record-breaking quarter of financial results as the retailer revs up plans to expand its distribution network and store footprint.

    The auto parts retailer reported that sales for the second quarter ended June 30 increased $188 million, or 10%, to $2.04 billion from $1.85 billion for the same period one year ago. Same store sales increased 7.2%.

    This year, O’Reilly plans to add a net 205 stores, compared with 200 stores in 2014. In the latest period, it opened 34 stores.

  • Procter & Gamble names new CEO

    Procter & Gamble Co. has named a successor to the man who led the company's recent transformation.

  • Longtime Kroger executive to step down

     The Kroger Co.’s first female corporate officer is retiring.

  • Report: Wal-Mart wants accurate labels

    Bentonville, Ark. – Wal-Mart Stores Inc. is reportedly making sure its suppliers understand expectations for labeling of products.

    According to the Wall Street Journal, the retailer recently sent a memo to hundreds of suppliers, including major CPG firms such as Kraft Heinz Co. and Nestle, reminding them that the amount of an item inside a package must match the amount stated on the outside label.

  • Study: Retailers lag in information management

    Boston – When it comes to managing records and information, retailers are surprisingly lax compared to members of many other industries.

    According to a new study from enterprise information management provider Iron Mountain, just one in three retail businesses have a records and information manager.

  • The Power of Facebook

    New York -- A mannequin storm has been playing out on Facebook.

    British fast-fashion giant Topshop said it will make a change in mannequins a customer complained on her Facebook page about the chain's "ridiculously tiny" mannequin.

    In the post, which went viral, the customer appealed to the merchant to take responsibility "for the impression you have on women and young girls."

  • Organic brand brings new 'life' to Sam's Club shelves

    In an ongoing effort to refresh its selection of on-trend food products, Sam's Club is once again expanding its offering when it comes to organics.

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