Consumer Affairs & Relations

The 95-year old co-founder of the North Carolina-based supermarket chain that became Food Lion has died at the age of 95.
 
Ralph Ketner and two others in 1957 founded Food Town, which changed its name to Food Lion in 1982.  

The long-drawn out battle over the merger of Staples and Office Depot has claimed its first victim.

Staples chairman and CEO Ron Sargent will step down after the chain’s annual shareholders meeting on June 14. His exit comes just weeks after a federal judge struck down Staples’ proposed acquisition of rival Office Depot. http://www.chainstoreage.com/article/staples-and-office-depot-call-merger-wake-ruling
 

With a fast-growing $1.5 trillion grocery market, China is the ultimate prize for Wal-Mart, according to an Associated Press report. But the retailer will have to adapt to succeed in what it is a very different marketplace than America.

“If the Arkansas-based company wants to win over foreign consumers, it has to shed some of its American ways, and cater to very different customs and conventions that are fast changing,” the report said.

Today, when it comes to adding new members to your board of directors, creating a balance between industry experience and innovation is extraordinarily important.    Filling board seats with industry veterans and compliance experts may feel comfortable in the short term. But, to adapt to today's savvy and demanding consumer, companies must be more forward thinking.  

Chico's FAS Inc. has appointed Susan Lanigan as executive VP and general counsel.
 
Lanigan has 25 years of professional experience and more than 15 years of business experience in the retail industry, including serving as executive VP, general counsel of Dollar General Corp.
 

 

There are so many cross-currents affecting the retail real estate industry right now that making sense off it all is a daunting challenge. Thankfully, Melina Cordero, head of retail research for the Americas at CBRE, was on hand at RECon to touch some of the mega-trends in this video.

The National Retail Federation (NRF) has named Gary Cammack, owner of Cammack Ranch Supply in Union Center, South Dakota, as the 2016 America’s Retail Champion of the Year.

The award was presented Tuesday, May 24, at NRF’s annual Retail Advocates Summit as small retailers from across the country were honored for their advocacy on behalf of the industry while in Washington, D.C., to meet with members of Congress on a variety of public policy issues.

Tiffany & Co. missed Wall Street expectations for profit and revenue in a lackluster start to fiscal 2016, but still plans to open 11 new stores worldwide.

The retailer reported net earnings of $87 million during the first quarter, down 17% from $105 million the same period a year earlier. Lower gross profit and higher selling, general and administrative (SG&A) expenses drove the reduction in profit.