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Consumer Affairs & Relations

  • Krispy Kreme acquired in billion dollar deal

    A company that achieved global fame for its simple glazed doughnuts has been acquired by the owners of a growing coffee empire. Krispy Kreme Doughnuts has agreed to be acquired by JAB Beech Inc., a unit of German investment firm JAB Holding Company, for about $1.35 billion. The deal, which would take Krispy Kreme private, is the most recent in a string of purchases by JAB Holdings, including its acquisition in late 2015 of single-serve coffee maker Keurig Green Mountain.
  • Report sees return to “less exuberant” retail M&A market

    The mergers and acquisitions market in consumer-retail overall will be active in 2016, but will also return to a more rational market with better balance between buyers and sellers and more reasonable deal values for higher-risk acquisitions.
  • The ‘least engaging’ retailers are …

    Five retail chains rank among the top 10 brands doing a poor job when it comes to emotional engagement, a measure of how well brands meet consumer expectations, according to an annual survey.

  • Nation’s largest electronics retailer smashes glass ceiling

    Women now make up the majority of the leadership team at Best Buy, theStar Tribunereported, with the retailer reaching the tipping point in April when it hired Trish Walker from Accenture as president of services. Having more gender diversity has been a commitment of Best Buy CEO Hubert Joly, who took over in September 2012, the report said.
  • Canadian retailers respond to Fort McMurray wildfires with donations

    Both Walmart Canada and Loblaw companies sent financial aid to support the relief efforts in the Fort McMurray community. According to reports published Friday morning, fires in the province of Alberta have to date forced the evacution of 88,000 residents and destroyed more than 1,600 structures.

  • Whole Foods Q2 profit tops even as sales slow; expanding rewards program

    Whole Foods Market reported better-than-expected earnings for the second quarter amid cost controls that helped lessen the impact of slowing sales.

    Net income was a better-than-expected $142 million for the quarter ended April 10.

    Sales inched up 1.3% to $3.7 billion, slightly below estimates.

  • Guess what old tradition Walmart is bringing back?

    The employees who once greeted shoppers with a friendly “Welcome to Walmart” are making a comeback.

    Walmart is reviving and updating its door-greeter program in an effort to improve customer service and also deter shoplifting.

    The greeters were the invention of company founder Sam Walton, who saw them as a way to put a friendly face on the chain’s large stores. But in recent years, most of the employees who served as greeters were moved to other parts of the store.

  • New rule will impact retail store signage in Quebec

    Wal-Mart and other retailers who operate stores in Canada’s Quebec province are going to have make some changes to their store signage.

    The Quebec government plans to modify the language laws of the province, where French is the predominant language, to add French to their exterior signage. Companies, however, will not have to change their trademarks.

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