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Consumer Affairs & Relations

  • Analyst: New deal is ‘good compromise’ for Walgreens, Rite Aid — if FTC allows it

    The news that Walgreens is to scrap its $9.4 billion merger with Rite Aid is unsurprising. The glacial pace of the Federal Trade Commission investigation and increasing signals that the federal government would disallow the merger have forced a rethink.  

  • Upcoming gift-card change could have bottom-line impact

    An accounting change could give a big boost to retailers' earnings.   The new Financial Accounting Standards Board, or FASB, revenue-recognition rule (ASC 606) goes into effect for public companies in 2018. One of the major implications of the new rule involves how the unredeemed dollar portion of company-issued gift cards, called breakage revenue, is recognized, according to a report by MarketWatch. The change will impact everyone who issues gift cards, including both online and offline retailers.    

  • Winn-Dixie Case Puts Spotlight on Website Accessibility/Compliance

    A much-anticipated ruling on website accessibility has been issued out of the Southern District of Florida. The ruling in Juan Carlos Gil v. Winn-Dixie Stores (case no. 16-23020-civ-Scola; S.D. FL 2017) requires the attention of businesses across the country that host websites.    

  • Regulatory Wrap-Up: Where state and national policy impact retail

    Wages

    California: A state overtime pay bill that matches the salary threshold of the Obama administration’s overtime regulation at $47,476 passed the Assembly and now heads to the Senate. The federal regulation is currently on hold due to a court injunction and Labor Secretary Acosta is expected to rescind the rule. New York recently instituted an overtime rate at a similar level.

  • The third state to allow delivery robots is....

    Wisconsin has become the third state to legalize the use of the automated robots. Virginia and Idaho passed passed similar legislation earlier this year.    The Wisconsin law places an 80-pound weight limit on the robots, and doesn’t permit the machines to travel faster than 10 miles per hour. The robots are also required to have a person in the loop to take over control in case something goes awry, according to ReCode.  

  • Deloitte: Retailers have false sense of cyber-security

    A majority of companies, including retailers, are confident about cyber-security, but their confidence may not be justified.      That’s according to “Cyber Risk in Consumer Business,” a report from Deloitte. The report is based on input from more than 400 CIOs, CISOs, CTOs and other senior executives.   

  • Will there be a bidding war for Whole Foods Market?

    Amazon may face a contender for Whole Foods Market.   JP Morgan research analysts said in a note that Walmart could step in as a rival bidder for the grocery chain, reported CNBC, attracted by Whole Foods' more affluent customer base and strong brand.   

  • Computer meltdown takes a toll on U.K. grocer’s home delivery service

    A computer glitch is blamed for canceled orders and growing frustrations among Tesco’s home delivery customers.   An IT meltdown impacted orders filtering into the U.K.-based supermarket giant’s online grocery shopping system. The glitch impacted orders being placed online, as well as those scheduled for delivery, according to customer posts on Twitter.  
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