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Consumer Affairs & Relations

  • Wisconsin planning board overturns mall policy in Jo-Ann’s favor

    Racine, Wisconsin’s planning commission has overturned the local Regency Mall’s policy to suit the signage requirements of new retailers there, according to a report in The Journal Times.   When J.C. Penney closed its doors at the CBL & Associates-owned mall, the vacant space was favorably distributed among three new tenants. All three, however, had issues with the space allotment for their signs.   
  • Study: Customers get a little satisfaction

    “(I Can’t Get No) Satisfaction” has been the theme song of U.S. consumers for the past two years, but they may need to look for a new anthem.  
  • Proposed new food stamp rules would impact some retailers

    The U.S. Department of Agriculture is considering new regulations that could it make it difficult for smaller stores to accept food stamps.  
  • Ex-Home Depot exec named head merchant at Sobey's

    Sobeys Inc. has named a former Home Depot executive as the Canadian retailer's chief merchandising officer. Lyne Castonguay will oversee all aspects of Sobeys go-to-market strategy, with responsibility for category management, marketing, data insights, research, procurement, private label and merchandising as well as the company's digital strategy.
  • Shopping centers are the calm in a global financial storm, analyst says

    The demise of the American mall is greatly exaggerated, held Sandler O’Neill analyst Alexander Goldfarb during a discussion of Brexit on CNBC.   “Dead mall stories are great, but when it comes time to drive earnings cash flow in stocks, that’s where those big powerhouse malls show through,” Goldfarb said. “For the global investor looking for safety and security, [it’s] U.S. real estate.”  
  • Walmart Canada promotes COO to top spot

    Walmart Canada has appointed Lee Tappenden, COO, Walmart Canada to the position of president and CEO, Walmart Canada, effective Aug. 15.   Tappenden joined Walmart in 1996 and has held a number of global leadership roles with the company, including chief merchandising officer with Walmart Japan and VP of merchandising for the international division.  
  • NRF backs reduction in corporate tax rate

    The National Retail Federation (NRF) is publicly supporting a tax reform proposal released today by House Ways and Means Committee Chairman Kevin Brady, R-Texas.  
  • Wayfair shifts veteran exec to new role

    Michael O’Hanlon, who has been an executive with Wayfair Inc. for a decade, is transitioning to a new role with the company.   O’Hanlon has been named VP of government and industry relations. Previously Wayfair’s VP of corporate and business development since September 2006, O’Hanlon will now spearhead government relations strategy and ongoing collaboration with legislators, policymakers, regulators and other industry leaders at the federal, state and local levels.  
  • Good news for J.C. Penney

    J.C. Penney announced a positive development on the financial front.   The department store retailer announced it has successfully completed refinancing its $2.25 billion five-year senior secured term loans, which should generate about $24 million in interest expense savings.  
  • Smaller, local merchants bring new energy to shopping centers

    Malls and outdoor centers are increasingly seeking out small and local merchants to help them stand out from the competition.   Kimco, for example,  has expanded a program that offers small businesses one year of free rent and reduced property charges, CNBC reported.  Originally started in California four years ago, the program has since been expanded to centers in 19 states.    
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