Skip to main content

Consumer Affairs & Relations

  • Furniture retailer snubs interest from potential buyers

    Rent-A-Center is being selective about potential business opportunities.   According to sources, the nation’s largest rent-to-own company brushed off takeover interest from private equity firms HIG Capital and Lone Star Funds. The snub took place prior to turning down an offer of $800 million from buyout firm Vintage Capital earlier this month, according to Reuters.  

  • Abercrombie expanding in a big way in China

    Abercrombie & Fitch is setting its sights on Chinese teens in a new partnership with China's online giant.   The retailer will start selling its namesake brand and Abercrombie kids line on Alibaba Group's Tmall website, starting on July 26. Tmall, which is China's largest consumer website for brands and retailers, has carried Abercrombie's Hollister brand since 2014.  

  • How to Stay Protected in this New Age of Data Breaches

    The rate at which data breaches are hitting and impacting businesses shows no sign of slowing. In fact, according to the Identify Theft Resource Center, the number of breaches so far this year has already surpassed the number of breaches around the same time last year by almost 35%. (Here’s a list of breaches that have already occurred this year.)   

  • Survey: Fast response times critical to customer experience and brand loyalty

      Retailers who frustrate consumers risk brand abandonment.    Almost half of North American and European consumers surveyed by the Chief Marketing Officer (CMO) Council say they will abandon a brand if they continuously encounter a poor, impersonal or frustrating customer experience across channels of engagement. The study was undertaken in partnership with SAP Hybris.   

  • Bridal dress retailer closes all stores — and panic ensues

    It's a nightmare for brides-to-be.  

  • Regulatory Wrap-Up: Where state and national policy impact retail

    Wages

  • Troubled jewelry store giant taps 25-year P&G vet as new CEO

    Signet Jewelers, which is battling a gender-discrimination class-action case, has named its first-ever female CEO.   Signet announced that CEO Mark Light has retired due to "health reaons."  He will be succeeded by beauty and health veteran Virginia "Gina" C. Drosos, who has served as an independent director of the company’s  board since 2012, effective August 1, 2017.  

  • Proposed border tax would hurt these retailers the most

    Proposed reforms to the nation's tax code would hurt smaller retailers more than larger ones.   The National Retail Federation said smaller retailers and their employees would suffer more than large companies under a proposal to create a border adjustment tax that would drive up the price of imported merchandise.  
X
This ad will auto-close in 10 seconds