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Consumer Affairs & Relations

  • Winn-Dixie Case Puts Spotlight on Website Accessibility/Compliance

    A much-anticipated ruling on website accessibility has been issued out of the Southern District of Florida. The ruling in Juan Carlos Gil v. Winn-Dixie Stores (case no. 16-23020-civ-Scola; S.D. FL 2017) requires the attention of businesses across the country that host websites.    

  • The third state to allow delivery robots is....

    Wisconsin has become the third state to legalize the use of the automated robots. Virginia and Idaho passed passed similar legislation earlier this year.    The Wisconsin law places an 80-pound weight limit on the robots, and doesn’t permit the machines to travel faster than 10 miles per hour. The robots are also required to have a person in the loop to take over control in case something goes awry, according to ReCode.  

  • Will there be a bidding war for Whole Foods Market?

    Amazon may face a contender for Whole Foods Market.   JP Morgan research analysts said in a note that Walmart could step in as a rival bidder for the grocery chain, reported CNBC, attracted by Whole Foods' more affluent customer base and strong brand.   

  • Deloitte: Retailers have false sense of cyber-security

    A majority of companies, including retailers, are confident about cyber-security, but their confidence may not be justified.      That’s according to “Cyber Risk in Consumer Business,” a report from Deloitte. The report is based on input from more than 400 CIOs, CISOs, CTOs and other senior executives.   

  • Washington Spotlight: Amazon and the Politics of Retail

    The recent announcement that Amazon intends to purchase Whole Foods Market has the retail and grocery store industry reeling as traditional grocers assess the near and long-term impact that the online giant’s much larger position in the marketplace may have. And with good reason. Amazon is the classic “disruptor” and has changed the face of every industry it touches. But aside from the competitive aspects, this move potentially has significant political and policy impacts as well.   

  • Walmart to suppliers: Get off Amazon cloud

    Walmart is asking its technology suppliers to pick sides in its retailing war with Amazon.   The retailing giant reportedly warned some tech companies that if they want its business, they can't run applications on Amazon’s cloud platform, Amazon Web Services. Walmart currently partners with tech suppliers that already leverage cloud apps running on AWS, although the retailer didn’t reveal which applications or how many they use, sources told the Wall Street Journal.  

  • Computer meltdown takes a toll on U.K. grocer’s home delivery service

    A computer glitch is blamed for canceled orders and growing frustrations among Tesco’s home delivery customers.   An IT meltdown impacted orders filtering into the U.K.-based supermarket giant’s online grocery shopping system. The glitch impacted orders being placed online, as well as those scheduled for delivery, according to customer posts on Twitter.  

  • Canadian retailer prepares for bankruptcy

    Sears Canada could file for Chapter 11 sooner than expected.   The struggling offshoot of Sears Holdings Corp., is preparing to seek court protection against its creditors. The filing — which could happen within weeks — will likely lead to a liquidation, with the business sold off in pieces, sources told Bloomberg.  

  • Teen apparel retailer caught in security breach

    The Buckle is the latest cyber-crime target.   The teen apparel retailer was alerted that some guest credit card information was pilfered following purchases made at some of its retail stores. The chain launched a thorough investigation, which revealed that store payment data systems were infected with a form of malicious code, which was quickly removed.   

  • Up Close: Shoppers review Lidl

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