Awards

PLANO, Texas - JCPenney announced that, for the third consecutive year, it was ranked number one among department store retailers in the Customers' Choice survey released by the NRF Foundation and American Express.

Zappos.com took top honors in the sixth annual NRF Foundation/American Express Customers' Choice Survey, whose results were released at the National Retail Federation's Annual Convention and Expo in New York City. The survey, conducted by BIGresearch, is designed to gauge consumer attitudes toward retailers' customer service and provide a list of the retailer that offer the best customer service (as judged by consumers).

The Top 10 retailers in the ranking were:

Los Angeles -- In recognition of his business and philanthropic achievements, The Home Depot’s executive VP merchandising, Craig Menear, will receive The Spirit of Life Award from City of Hope’s Hardware/Homebuilding Industry group. Menear will be honored Jan. 11, at a reception, at the Rosen Plaza Hotel in Orlando, Fla., by colleagues and industry members. The day will begin with a golf tournament event that supports City of Hope’s lifesaving research, education and treatment programs for cancer and other life-threatening diseases.

Tempe, Ariz. -- Vestar’s Tempe Marketplace open-air shopping center, located in Tempe, Ariz., was recognized by the International Council of Shopping Centers with a Silver Sustainability Award in ICSC’s annual U.S. Design and Development Awards.

Designed to recognize outstanding projects for excellence in the creation of new retail projects, and in the expansion or redevelopment of existing projects, Tempe Marketplace was chosen for its sustainability, innovative design and development of the property since its build out.

Executives from The Container Store and Urban Outfitters are among the retailers who will be honored at the National Retail Federation’s Annual Convention and EXPO, or BIG Show, which will be held at the Jacob Javits Center in New York City, Jan. 9-12, 2011.

The recipients will accept their awards during the show’s Annual Retail Industry Luncheon on Tuesday, Jan. 11.

Due to the blizzard in New York City and resulting travel delays, the deadline for entries in Chain Store Age’s 29th annual Retail Store of the Year design competition has been extended until Tuesday, January 4, 2011.

For more information/entry form, go to chainstoreage.com/retail-store-year-0 or e-mail [email protected].

Fortune has released its list of the top 10 Fortune 500 stock performers for 2010, and Dillard's is the lone retailer on the list.

Ranked at number 10, Dillard's, which is ranked at 348 on the Fortune 500, posted a year-to-date stock performance improvement of 97% and a market cap of $2.1 billion.

According to the report, Dillard's sold more merchandise this November than last year, with sales totaling almost $470 million for the month. That marked a 7% increase over last year.

CHICAGO - Staples and the Chicago Bears have announced that McHenry-based Frost Dental Lab and M&M Custom Flooring of New Lenox are the final “enshrinees” to be named to the Staples Small Business Hall of Fame. These Chicagoland small businesses join previous winners Markatay Inc. and Tasty Catering to make up the Staples Small Business Hall of Fame Class of 2010.