EXCLUSIVE Q&A: Fiona Tan, CTO, WayfairWayfair sees personalized, streamlined customer interaction as key to retaining and attracting customers. EXCLUSIVE Q&A: Lowe’s puts customer at center of promotionsLowe’s Companies Inc. is developing a highly tailored shopper experience to increase frequency of visits and spend. Here’s how marketers are using AI A new survey reveals artificial intelligence trends among brand marketers. Gartner: The top supply chain technology trends for 2025 are… Artificial intelligence, automation and robotics will all play a major role in the supply chain this year. How Verizon uses AI to elevate customer experience 2024 was a big year for customer experience enhancements on behalf of Verizon’s customers. Century 21 NYC centralizes enterprise data visibility An established, iconic off-price department store retailer is obtaining a single "version of the truth" across its operations. Walmart deploys AI for fresh produce monitoring and forecasting Walmart Inc. continues to improve oversight of its fresh produce supply chain with artificial intelligence technology. Shoptalk 2025: Retailers see bright future for visual search Search is turning visual, retailers have been busy preparing for tariffs, and next-gen AI is a mainstream utility. Amazon pilots AI personalization based on customers' pastimes Amazon’s latest generative AI shopping feature provides recommendations based on the hobbies and activities of customers. Zaxbys taps AI partner for drive-thru operations Zaxbys is deploying new artificial intelligence technology to improve drive-thru operations at its stores. First Previous 63 64 65 66 67 Next Last
