BUSINESS INTELLIGENCE/ANALYTICS

GameStop Corp. has entered into a multi-year partnership with Microsoft Corp. to standardize the retailer’s business operations on the tech giant’s cloud solutions and hardware.

A new convenience store on the University of Houston campus offers a real-world education in cashierless shopping.

Carrefour’s franchisee in the Middle East, Africa and Asia is deploying a customer insight platform to drive store- and supplier-level improvements.

A fast-fashion giant is opening access to its artificial intelligence-based virtual and live chat agents via Google Business Messages.

Keeping stores clean is just one task retailers can automate with robotic technology.

Midwest grocery retailer Fareway is optimizing product discovery to ensure it stocks the goods customers want to buy.

Head-on competition with Amazon Prime Day is virtually impossible, but that doesn’t mean you should concede sales to Amazon.

To quickly react to the unpredictability of the “new normal,” retailers need a deep understanding of shifting customer shopping habits and product preferences.