BUSINESS INTELLIGENCE/ANALYTICS

Chain Store Age recently interviewed Sree Menon, COO of e-commerce platform Tophatter Inc., about the shifts COVID-19 is causing in the omnichannel retail environment.

A new autonomous convenience store format is debuting in a Santa Ana, Calif. luxury complex.

A major payment card provider is expanding availability of an online search tool that confirms which shops and businesses are open in the “new normal.”

Uber’s shipping platform is applying artificial intelligence (AI) and machine learning (ML) to pricing and booking.

Rouses Markets is joining the rarified air of retailers with drone delivery pilots.

Hat Club is supporting customers in searches for highly specific product styles.

Weis Markets, Smart & Final, and Piggly Wiggly Midwest will be the first grocers to leverage the new Mercatus digital advertising solution.

A CPG giant is leveraging third-party artificial intelligence (AI) to enhance omnichannel marketing.