Text-to-order takes flight at Jet’s PizzaA pizza chain with franchises across the country is enabling customers to place orders via text, assisted by an artificial intelligence engine. CSA Q&A: Accenture sees AI, automation as key to post-pandemic successChain Store Age spoke with Manish Sharma, group CEO, operations of Accenture, about how retailers can satisfy customers and drive growth in an era of continuing uncertainty. Redefining customer experience in response to BOPIS The rise of omnichannel shopping has changed consumer expectations, and retailers must adjust accordingly. The top supply chain challenge for retailers is… The two biggest supply chain issues reported by retailers both involve demand fluctuations. Online furniture retailer streamlines visual merchandising with AI Coleman Furniture is building visually focused customer journeys around the products customers are most likely to buy. Chipotle drives innovation forward with robotic delivery investment Chipotle Mexican Grill is diversifying its digital presence by investing in autonomous delivery vehicle provider Nuro. Bed Bath & Beyond overhauls inventory management as part of tech plan Bed Bath & Beyond Inc. is focusing on inventory management in the next phase of its $250 million program to drive modernization and innovation in its technology platforms. CSA Exclusive: FTD florist forecasting partnership blooms A leading specialty floral and gifting retailer is improving its customer experience by closely collaborating with independent florist partners. eBay stacks the deck for trading card sellers with scan-based listings Soon, creating an eBay listing for collectible card games will be as easy as scanning a card’s image with a smartphone. Yum! Brands adds marketing platform to growing tech portfolio A global quick-service restaurant conglomerate is taking another step toward becoming a technology platform. First Previous 220 221 222 223 224 Next Last
