Humanize your Customer Service – with Technology U.S. grocers should focus on this food item Nathan’s Famous upgrades enterprise platform for franchisees A quick-service restaurant retailer is serving up enhanced ordering and loyalty management for its franchise operators. Google Cloud provides relief for surge in customer support demand Google Cloud is streamlining setup of its artificial intelligence-based customer service platform. CSA Exclusive: Gartner sees microfulfillment as vital tool for on-demand grocery Microfulfillment technology can turn brick-and-mortar grocery stores into high-density online distribution hubs. Ibotta bolsters influencer marketing capability Ibotta is partnering with a digital promotion platform to enhance its campaigns with social influencer content. AWS enables intelligent security investigations Amazon Web Services (AWS) is applying artificial intelligence to help users discover the root cause of security incidents. Pinterest helps retailers launch, measure campaigns Pinterest is moving forward with its verified merchant program and making it easier for retailers to promote products. Survey: CPG brands lack e-commerce confidence Many CPG companies are still operating e-commerce as a siloed channel. Want COVID-19 information? Ask Alexa Amazon is offering a variety of informational and communication services via its Alexa voice assistant and other platforms. CSA Exclusive: COVID-19 impacts retailers on products, personalization, people A closer look at the recent Chain Store Age COVID-19 survey reveals some very specific areas where the pandemic is disrupting operations. CSA Exclusive: Labor productivity boosts enterprise performance By automating labor management, retailers can dramatically improve front- and back-end operations. First Previous 222 223 224 225 226 Next Last
