BUSINESS INTELLIGENCE/ANALYTICS

American Dairy Queen Corp. is testing the effectiveness of voice-enabled artificial intelligence technology at drive-thru windows of franchise stores.

The world’s largest home improvement retailer was so impressed with an automated distribution solution it purchased the company that developed the technology.

United Parcel Service (UPS) is making a major commitment to using RFID for tracking small packages.

Consumers are increasingly turning to artificial intelligence for product search and discovery, with some retailers struggling to keep up.

Starbucks Coffee Company is using ChatGPT to help customers find a beverage that fits their mood and/or tastes.

Leading-edge artificial intelligence models can help retailers transform their marketing efforts to better meet the needs of modern customers.

David’s Bridal is integrating with next-gen artificial intelligence platforms in collaboration with Shopify, making it one of the first retailers to enable end-to-end purchases in AI chats.

Dollar General is turning up the volume with an artificial intelligence-equipped in-store audio network that will integrate with its retail media network.